When it comes to technology, should you take a magpie approach, flocking to the latest bit of kit or perhaps an ostrich, head down and making do with inefficient systems? Northgate Public Services’ housing director, Roger Birkinshaw, explains why neither tactic will help address the current challenges in housing. Time for a fresh approach Rising…
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Housing Management
Becoming an insights-driven organisation
Data is the fuel of your business; you’ll have heard plenty of times before how the insights you can glean from it will unlock better products and services, improved customer experiences, greater agility, and lower risk. And while most organisations have some sort of analytics or business intelligence (BI) capability, few have the true ability…
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Artificial intelligence in housing
Artificial intelligence (AI) powered solutions, in particular smart chat-bots, can help housing providers to transform themselves and meet the demands of the digital future. The digital future of social housing A recent survey by 3C Consultants suggested that by 2025 the typical housing provider will be fully digitised, offering 24/7, personalised services and having the…
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ROCC partners with Purrmetrix
ROCC, developers of the widely-used Uniclass housing software, has announced a partnership with IoT supplier Purrmetrix. The partnership is expected to form the foundation for a series of smart-home solutions to monitor the environment and condition of housing providers’ properties using Purrmetrix’s low-cost IoT sensors, with the sensors automatically reporting temperature, humidity or carbon dioxide…
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Designer Software’s new housing software start-up
New technology start-up Designer Software has just entered the social housing sector with the launch of a new ‘web-native’ housing management platform for smaller housing providers. Designer Software has been founded by Ian Thompson as CEO and Craig Brock as COO, both previously with Kypera; together they led the creation of the first fully Microsoft…
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GDPR is here – What happens next?
After over a year of build-up, GDPR has now been in force for over three months. But the real journey for the housing sector is only just beginning, as Daniela Flores, in-house counsel and GDPR officer at Insite Energy, explains. The deadline of 25 May 2018 certainly created a sense of urgency, but the scope…
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