As part of our focus on GDPR in this issue, Housing Technology interviewed seven GDPR experts from Aareon, BT, Clearview, Data Protection People, Hitachi Solutions and Impact Reporting on how housing providers should approach the impending legislation. Urgent GDPR issues Regarding which aspects of GDPR housing providers should address most urgently (i.e. the ‘quick wins’),…
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Housing Management
GDPR is not just about data… It’s about people and reputation
If you are tired of reading articles about GDPR as the new onerous regulation or burden that’s going to be the downfall of your organisation if you don’t comply because you will suffer huge fines, then this is the one for you. GDPR is about people; your tenants, suppliers and employees. It’s about data; your…
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Tackling maintenance costs through digital transformation
Tenant expectations continue to put significant cost pressures on property maintenance and are forcing housing providers to reconsider how they control costs while delivering enhanced service levels. Andrew Moore, a property maintenance specialist at Causeway Technologies, explores how digital transformation provides an opportunity for housing providers to improve their operational efficiency in order to reduce…
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A2Dominion selects PowerObjects for digital transformation
A2Dominion has chosen PowerObjects, an HCL Technologies company, as a partner in the delivery of its multi-million pound business change programme. The multi-year agreement will see PowerObjects roll-out Microsoft Dynamics 365 during a two-year implementation phase, followed by a five-year support period and possible five-year extension. Dynamics 365 is expected to be used across A2Dominion’s…
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MyRaven portal takes off with Aareon
Raven Housing is implementing an online tenant portal from Aareon, alongside its existing AAreon QL housing management system. The MyRaven portal, which will offer a range of online services to over 6,500 tenants across Surrey and Sussex, will free-up Raven’s call-centre staff to spend more time with those in greater need. Once fully operational, the…
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Rackspace interview – IT infrastructure in housing
Housing Technology interviewed Rackspace’s chief technology officer, Lee James, during the recent Housing Technology 2018 conference. How are you finding Housing Technology 2018? It’s been brilliant. It’s our first year at the event, so thank you for having us. Lots of our customers had recommended it and there is a great buzz here! Apparently there…
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