Partick Housing Association has successfully automated many of its processes using Aareon’s TaskCentre software, alongside its Aareon QL housing management system that it has been using since 2007. Elaine Lewty, ICT manager, Partick Housing Association, said, “We knew we wanted to introduce some form of automation in order to replace time-consuming data checking and generally…
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Housing Management
Axis repairs 400,000 homes with ROCC solution
ROCC is helping one of housing’s largest contractors, Axis Europe, cut costs and improve its repairs delivery across 400,000 homes. Around 450,000 repairs are raised every year via Axis’ clients, which means it’s vital the company has a unified system that’s capable of processing and managing the number of jobs and orders that are continually…
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Thirteen Group selects ROCC for repairs and maintenance
ROCC has also announced that Thirteen Group will be implementing its Uniclass housing repairs and maintenance software. Russell Thompson, director of property services, Thirteen Group, said, “As a caring landlord and housing developer, one of our priorities is to deliver great customer service. “Our work with ROCC will enhance our repairs system, helping us to…
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CHP take full Capita Open suite
As part of extensive business transformation plans across the company, Chelmer Housing Partnership has signed with Capita to migrate to the company’s complete Open suite of products as well as implementing additional functionality to further boost its efficiencies and customer services. CHP has been using Capita Housing to manage its operations since 1994. It is…
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Castleton wins at Cluid and Arcon Housing
Castleton Technology has secured two new contracts worth £1.8 million, with a 10-year contract at Cluid Housing Association and a five-year contract with Arcon Housing Association. The two contracts are the second and third successive housing management system wins since Castleton’s acquisition of Kypera in January 2016. Cluid Housing is Castleton’s first customer to buy…
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Civica Digital to transform essential services
With Civica Digital, Civica has launched a new brand with the capability to help housing providers digitally-transform housing services, following the acquisition of digital specialists WTG, IPL and SFW. Civica Digital combines the digital expertise and experience of recent strategic acquisitions by the company, including Asidua, Web Technology Group (WTG), IPL and SFW. The combined…
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