Regardless of the ruling party of the day, the government will continue to demand ‘more for less’ from housing providers. In this environment, the ability of asset management solutions to optimise housing providers’ asset portfolios will become increasingly important. Systems supporting sound practices in data-driven decision-making are essential, but those systems must be capable of…
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Housing Management
Platform Housing – The build vs. buy debate
Increasing external pressures on the housing sector, including TSMs, a greater focus on compliance and a drive towards personalised services, often lead to new technology and data initiatives. Platform Housing’s director of EPMO Tamara Fyffe and head of data, analytics and AI Richard Hawkes discuss their conflicting and complementary opinions on whether you should build…
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Plentific expands its portfolio of housing customers
Plentific has been chosen by five new social housing customers for its connected property management platform. Concept Housing, Guinness Partnership, London Borough of Lambeth, PA Housing and Settle Housing will use Plentific to improve their services to tenants through better repair and maintenance activities. Guinness Partnership will use the Plentific platform to streamline its repairs…
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PfH’s ‘disruptive’ technology suppliers
Procurement for Housing (PfH) has announced that 21 technology suppliers have been chosen for its third annual social housing emerging disruptors (SHED) framework which enables housing providers and local authorities to compliantly buy innovative services from technology start-ups and micro-businesses. In conjunction with the Proptech Innovation Network, PfH created its disruptors’ framework with simple, SME-friendly…
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Bring on the orchestra…
With more and more housing providers adopting technologies and processes such as artificial intelligence (AI), robotic process automation (RPA) and business process management (BPM), just waiting in the wings is process orchestration (a.k.a. event orchestration). At present, most housing providers’ automations are limited to a task level (tactical), whereas orchestration is the automation of linked…
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A ‘smart’ approach to compliance today and tomorrow
For housing providers, the responsibility of managing compliance can be incredibly challenging because it can be difficult to demonstrate. Previously, documents and reports would have been physically stored and logged for the thousands of social properties across the UK, with their compliance status almost a guessing game once the reports were filed. Following the introduction…
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