AmicusHorizon is introducing Manifest Software Solutions’ Universal Adapter software to support the management of more than 28,000 homes across London, Kent and Sussex by reducing the need for multiple applications and duplicated manual data-entry processes. Manifest developed the Universal Adapter last year after finding that many housing providers were frustrated by the complexity of integrating…
AmicusHorizon takes Manifest’s Universal AdapterRead More →
Housing Management
Interview – Sanctuary Group’s SAP-based transformation programme
Housing Technology interviewed Sanctuary Group’s director of technology, Kevin Heslop, about the organisation’s massive change programme and the introduction of the SAP-based OneSanctuary system to standardise business processes across the group. What were the drivers behind Sanctuary’s programme for change? Sanctuary is a large and complex organisation. We have £5 billion of assets and a…
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Civica acquires Abritas
Civica has bought software provider Abritas in order to strengthen its capabilities around delivering more efficient tenant services and helping address homelessness. Based in Reading, Abritas’s software-as-a-service solutions are used by more than 170 housing providers and local authorities to provide social housing needs, options and lettings services for tenants, including the SwapandMove mutual exchange…
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Engage Property Technology’s JV with Qube Global Software
Qube Global Software has entered into a partnership with Engage Property Technology to deliver self-service portals to tenants in the growing build-to-rent sector. The Engage portal is fully integrated with Qube’s own software and is designed to meet the needs of today’s tenants while delivering substantial efficiencies to property managers. The portal acts as a…
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Muir goes live with Civica Housing Cx
Muir Group Housing Association has implemented Civica’s web-based Housing Cx software to digitise its services and improve communications with tenants. Ian Whitwell, assistant director of ICT, Muir Group Housing Association, said, “With more than 72,000 calls to our customer service team every year, we need to ensure a fast and efficient response and also to…
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Data is a currency – Spend it wisely
Data is becoming a currency, but how do we derive value from it? We leave trails of data wherever we go these days. Each time we click on a website, or buy something, sign up to a newsletter or interact with an organisation, we produce data that, when aggregated and analysed, can reveal trends about…
Data is a currency – Spend it wiselyRead More →
