Castle Computer Services has created a dedicated housing solutions division to its business and appointed Paul Sutherland as its director of housing solutions. Well-known as a leading provider of SunSystems finance software and Qlikview business intelligence solutions to housing providers, the new division makes available a full portfolio of best-of-breed software and infrastructure solutions which…
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Housing Management
Kypera wins Community Gateway for service delivery
Community Gateway Association has bought Kypera Hometeam as its housing management system for its staff and 6,100 tenants. The first phase of the implementation is scheduled to go live in July 2016. Based on the latest Microsoft .Net technology, Hometeam will enable the housing provider’s staff to access tenant information including tenancy details, rents and…
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Digital – It’s all about data
As I write this article, I am reminded of Bill Clinton’s election speech for the 1992 US presidential election, “It’s about the economy, stupid”, which during his campaign, Clinton’s strategist, James Carville, posted this slogan on his office door as a way of motivating staff and politicians to stick to one of the key messages,…
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HMS – At the heart of your organisation
Housing Technology interviewed experts from Civica, Horton Housing Association and MIS-AMS on the future of housing management systems (HMS) in the context of new web-based services, the emergence of ERP systems in housing and welfare reform. The latest generation of HMS As everyone knows, technology is changing all the time, and although the housing sector…
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Microsoft & Hitachi ERP at Affinity Sutton
Affinity Sutton has chosen Hitachi Solutions to deploy a Microsoft Dynamics-based ERP system across all of its operations. Mark Washer, group finance director, Affinity Sutton, said, “We are making this investment because our current systems have come to the end of their useful lives and we want to deliver much more of our services online…
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Mid Devon’s service improvements with Orchard
As an existing user of Orchard’s housing management software, Mid Devon District Council has recently added Orchard’s customer dashboard and messaging modules to improve its front-line services and add extra communication channels. Orchard’s customer dashboard is intended to promote better customer service by enabling the council’s staff to answer a higher proportion of tenants’ queries…
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