The social housing sector has embraced the internet’s ability to deliver efficiencies and enhance the experience of tenants. Web 1.0 saw housing groups establish websites that made details conveniently accessible to tenants online. Web 2.0 brought social media and applications to housing, along with interactive forms allowing tenants to carry out tasks such as making…
Social housing 3.0: the internet of thingsRead More →
Housing Management
Paper cuts at Hillcrest Housing with Document Logistix
Hillcrest Housing has reduced its reliance on paper records, improved document retrieval and accelerated invoice approvals using document management and workflow software from Document Logistix. The move to the new Document Manager EDM software was primarily prompted by the housing provider’s move to new headquarters. Other factors included the difficulties staff had when trying to…
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Aspire’s ‘digital by design’ strategy
Aspire Group has reported on the progress of its ‘digital by design’ strategy that it began in 2014 and expects to complete by 2016, with the aim of ‘better business as usual’ for its tenants through the use of technology. By March 2016, Aspire expects that digital by design will have cemented a new approach…
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Building the connected social home
Intelligent heating systems like Google’s Nest have launched the internet of things into the mainstream but how can this technology be harnessed to transform service delivery for housing providers and how can we build the connected social home? Back in June 2015, the Connected Home Consortium (a partnership of 15 housing providers interested in IoT…
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Footprint steps forward to cut Golden Gates’ voids
Golden Gates Housing Trust has completed its main implementation of voids and repairs management software from Footprint Solutions. Footprint’s Works Connect solution was initially implemented within the housing provider’s voids team, on the basis that if it could be made to work amid the complexity of voids, typically involving multiple tradespeople working at the same…
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LookingLocal helps West Yorkshire
West Yorkshire County Council is using the LetsHelpYou service from LookingLocal to encourage better engagement with the private rented sector and to make the affordable housing market more accessible. LetsHelpYou is a free service for both landlords and tenants, created by Kirklees Council-owned developers LookingLocal with funding help from DWP. The service offers landlords a…
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