The organisation of today is a complex animal, and housing providers are no exception to that rule. Demand for efficient, modern and transparent operating models that can cope with near-unprecedented levels of volatility and uncertainty are the order of the day. Can we rely on traditional methods to navigate our way out of the mire,…
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Housing Management
Aareon HMS chosen by Almond Housing
Almond Housing Association is in the middle of implementing a wide range of new business applications from Aareon, based around a main Aareon QL housing management system, as part of its plan to achieve a more integrated ICT strategy across housing, finance, HR and mobile working. Almond Housing employed consultants Arneil Johnson to advise on…
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Greenfields improves voids with Orchard
Orchard Information Systems has been working with Greenfields Community Housing to improve the efficiency of the housing provider’s voids. It has done so by modifying the standard voids processes within its housing management system, Orchard Housing. Amy Deer, business solutions manager, Greenfields Community Housing, said, “We have significantly improved our processes using Orchard’s voids and…
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Havering Council’s £380k HMS deal with Capita
Capita’s software services business has been awarded a five-year contract worth £380,000 to provide Havering Council with its housing management software suite, OpenHousing. The contract is part of the council’s business transformation programme, designed to improve the delivery of services to tenants and to increase the efficiency of the housing department. The OpenHousing software is…
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Advanced launches one-stop shop for housing management
Advanced Business Solutions has launched a new housing software suite which integrates CRM with a wide variety of back-office solutions. The Advanced Business Suite for Housing includes a tenant and housing management solution running on Microsoft’s Dynamics CRM platform, powered by Goldcrest Solutions (itself recently acquired by Advanced). The suite also includes modules for rent…
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Social housing 3.0: the internet of things
The social housing sector has embraced the internet’s ability to deliver efficiencies and enhance the experience of tenants. Web 1.0 saw housing groups establish websites that made details conveniently accessible to tenants online. Web 2.0 brought social media and applications to housing, along with interactive forms allowing tenants to carry out tasks such as making…
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