Housing Technology interviewed experts from Civica, Horton Housing Association and MIS-AMS on the future of housing management systems (HMS) in the context of new web-based services, the emergence of ERP systems in housing and welfare reform. The latest generation of HMS As everyone knows, technology is changing all the time, and although the housing sector…
HMS – At the heart of your organisationRead More →
Housing Management
Microsoft & Hitachi ERP at Affinity Sutton
Affinity Sutton has chosen Hitachi Solutions to deploy a Microsoft Dynamics-based ERP system across all of its operations. Mark Washer, group finance director, Affinity Sutton, said, “We are making this investment because our current systems have come to the end of their useful lives and we want to deliver much more of our services online…
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Mid Devon’s service improvements with Orchard
As an existing user of Orchard’s housing management software, Mid Devon District Council has recently added Orchard’s customer dashboard and messaging modules to improve its front-line services and add extra communication channels. Orchard’s customer dashboard is intended to promote better customer service by enabling the council’s staff to answer a higher proportion of tenants’ queries…
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Bad apples – An open letter to the housing sector
Dear Social Housing Sector, Two members of Gabriel Star were fortunate enough to attend the Tenant Management Forum at Old Trafford recently. After standing in awe at the beautiful stadium and sipping coffee, the forum’s attention turned to sharing ideas and discussing best practice for managing interactions with tenants. Speakers formed a procession to stand…
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Harness your power to transform with purpose
The organisation of today is a complex animal, and housing providers are no exception to that rule. Demand for efficient, modern and transparent operating models that can cope with near-unprecedented levels of volatility and uncertainty are the order of the day. Can we rely on traditional methods to navigate our way out of the mire,…
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Aareon HMS chosen by Almond Housing
Almond Housing Association is in the middle of implementing a wide range of new business applications from Aareon, based around a main Aareon QL housing management system, as part of its plan to achieve a more integrated ICT strategy across housing, finance, HR and mobile working. Almond Housing employed consultants Arneil Johnson to advise on…
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