SASSHA has reported that although smaller housing providers may not have the IT budgets or the training to get to grips with some of the more complicated housing software, they still need the same operational capabilities as the larger housing providers, but simply on a smaller scale. To address this, SASSHA has spent three years…
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Housing Management
Mobility, social housing and technology
What is technology in housing? In many ways, the point of technology is to simplify traditionally complex processes and make them easy for everyone, everywhere, at any time. Technology in housing is about the ease with which people not only find places to live but also the experience of their home. The homes in which…
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Working 2.0 – It’s not just mobile
In 2007 I visited the InMotion conference organised by Xmbrace. This was an impressive event, with everyone who was anyone in the mobile working space present. Back then, the talk was almost exclusively concerned with maintenance field force automation; repairs operatives in vans, GPS, how to introduce scheduling, rugged devices and promises of integration with…
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Oneserve launches cloud-based business intelligence & analytics
Field service management software provider Oneserve has unveiled a new cloud-based business intelligence and analytics platform to enable housing providers to quickly and easily extract and interrogate their data to help them make better decisions about their service delivery. Oneserve said that housing providers will find that real-time data from the field will enable them…
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Magenta Living’s paper-less meetings with BoardPad
Magenta Living is now using BoardPad software to replace paper-based board packs for its senior executives’ meetings. The housing provider holds a combination of 30 board and committee meetings each year, with 16 board packs needed for each meeting. The collation of paper board packs was taking Magenta’s administration team two days to produce for…
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First Choice Homes Oldham takes ROCC’s Uniclass HMS
First Choice Homes Oldham has recently taken on ROCC Uniclass, combined with Kirona DRS, Web Booking Manager and Mobile, for its repairs and maintenance operations. The implementation follows FCHO’s plans to increase the number of contracts carried out by its team of around 100 workers. Each year, the team currently complete around 33,000 responsive repairs…
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