Stonewater has introduced a dedicated HR chatbot from MHR to drive employee engagement. The chatbot enables Stonewater staff to carry out many routine transactions within iTrent, such as booking holidays, checking over/flexi-time balances, submitting expenses, viewing payslips, clocking hours and managing their diaries, all from their smartphones. The pilot of MHR’s iTrent chatbot is the…
Stonewater launches HR chatbot from MHRRead More →
Human Resources
Tough times & sharing your experiences
These are incredibly difficult times, and both our personal and working lives are set to be extraordinarily different for at least the next few months. There will be many challenges ahead, but together we can help to build resilience and support each other in our respective endeavours. We saw the strength that housing providers can…
Tough times & sharing your experiencesRead More →
From technophobe to IT trainer – My journey to becoming a digital devotee
When I started working in PA Housing’s customer contact centre in Leicester three years ago, I was a complete technophobe – I didn’t even know how to use Excel. I’ve now helped on organisation-wide CRM projects and am helping to build a chatbot. I’m also the person who liaises between residents, staff members and the…
From technophobe to IT trainer – My journey to becoming a digital devoteeRead More →
Encouraging women into housing IT
Is it right that we are still discussing women in IT as a standalone topic in 2020? The dawn of a new decade demands a hard look at why this subject continues to require special attention. According to the training and job website Women in Tech, “Only one in six tech specialists in the UK…
Encouraging women into housing ITRead More →
Women in housing IT
Housing Technology interviewed a group of women involved in housing IT from Adra, Civica, Community Housing, Northgate Public Services, PIMSS Data Systems, Prodo Digital and Rochdale Boroughwide Housing about their various roles in IT, any challenges they’ve faced as women in a traditionally fairly male-dominated sector and how more women can be encouraged to consider…
Women in housing ITRead More →
All together now
What uniquely connects Sir Clive Woodward OBE, Simon Weston OBE, George Clarke, Baron Bird, Rev. Giles Fraser, Dr Sue Black OBE and Maggie Philbin OBE? They have all been just some of the keynote speakers from our past annual Housing Technology conferences and executive forums, illustrating the diverse nature of each event and how social…
All together nowRead More →
