Halton Housing Trust has revolutionised the work-life balance of its staff with the introduction of virtual desktop technology that allows them to work wherever they have access to the internet. Halton Housing’s new infrastructure is based on Sun Ray zero-client devices which have been installed on every desk in the organisation and integrate with its…
Rays of sunshine at Halton Housing TrustRead More →
Infrastructure
Ahead in the Cloud
Organisations across both public and private sectors are increasingly leveraging cloud-based services as an alternative IT delivery model, attracted by their rich potential for technical, financial and operational advantage. The enterprise-class, on-demand, utility-based platform that characterises today’s cloud-based or managed services offering is indeed a compelling proposition; it is setting new standards of affordability, accessibility,…
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Unified comms for better customer service
Housing providers of all sizes are increasingly turning to unified communications (UC) to adopt new ways to communicate with tenants and residents while also increasing employee flexibility. One of the main reasons for implementing UC is because customers expect to reach their housing providers via a wide range of integrated communication services. This is not…
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Industry profile – Avonline
What does Avonline do? Avonline is a leading resource partner delivering a complementary range of services to the UK telecoms, media, and technology sector. This includes installation, business services and digital switchover (IRS, broadband over IRS, satellite broadband and solar energy). What is Avonline’s housing experience? As a leading UK digital switchover specialist, we have…
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Swan’s 5-year deal with Network Resource Group
Swan Housing Group has awarded a five-year outsourced IT support contract to Network Resource Group. The decision to fully outsource Swan’s ICT services to NRG, including support, IP telephony and managed WAN provision, follows a competitive tender process that defined affordability, scalability, service levels and environmental responsibility as the main criteria. The five-year contract will…
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Retaining your core IT
While most hardware and software vendors will argue that core, business-critical systems should undergo regular replacement and upgrades, organisations across the housing sector should be considering exactly what outcomes are achieved by such an approach. Does core system renewal improve overall business performance, add extra return on investment or improve business processes? All too often,…
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