East End Homes has extended its managed IT services contract with Sovereign Business Integration for another 12 months, having originally enlisted the consultancy’s help in 2005. With around 3500 properties under its management, East End Homes’ strategy is to limit the cost and overheads associated with back office processes, preferring to focus on front-line service…
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Infrastructure
Thales’ £3.3m outsourcing deal with Hyde
Hyde Group has awarded Thales a three-year, £3.3 million contract to provide the group with a training managed service (TMS) through Thales Training and Consultancy. The contract takes effect from May 2010 and covers all of Hyde’s 1500 staff. The contract will involve Thales providing a full training service, the procurement of all training, the…
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Tower Hamlets’ 3-year Waterstons plan
Tower Hamlets Community Housing has just embarked on its new three-year IT strategy with support from Waterstons. The focus of THCH’s strategy is to align IT with the organisation’s five-year corporate plan, support performance improvements and lower the cost of the IT infrastructure and service delivery. After liaising with the housing provider’s internal steering group…
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Be anywhere with Bron Afon
Bron Afon Community Housing has implemented ultra-thin SunRay desktop clients and 5i’s BeAnywhere IP-telephony system to give its staff freedom to work where they want while ensuring they were easily traced to deal with inbound phone calls. Bron Afon is the result of the transfer in 2008 of 8000 homes from Wales’s Torfaen County Borough…
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BPHA, Thrive & East End Homes sign with Sovereign
Sovereign Business Integration has announced contracts with Bedfordshire Pilgrims Housing Association, Thrive Homes and East End Homes, with the common theme of improving the efficiency of the housing providers’ IT and business operations to reduce costs. BPHA, an existing Sovereign customer with 15,000 homes and 300 staff, will be using Sovereign to carry out a…
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Golding and Habinteg online with VerseOne
Golding Homes, formerly Maidstone Housing Trust, and Habinteg Housing Association are upgrading their web sites with VerseOne and its Spearhead CRM tool, including compliance with the latest web accessibility guidelines. Following its name change, Golding Homes has been completely rebranding itself, which naturally includes its web presence. Claire Boxall, PR and communications manager, Golding Homes,…
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