Aster Group is spending £200,000 on a new unified communications system from NEC. The Sphericall system will enable Aster Group to standardise its communications infrastructure and reduce support costs across the business. The housing provider also plans to voice-enable all of its key business applications to achieve greater efficiency and improved service levels. NEC will…
Aster plans £200,000 NEC infrastructureRead More →
Infrastructure
Information overload – making your data work for you
With ever-increasing demands for varying types of data, combined with the ease with which we can collect and store it, many organisations are overwhelmed by the volume of information they hold and the manner in which they hold it. There are many extremely powerful software applications used in the housing sector but the common weakness…
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Cherchefelle outsources ICT to Comtec
Over the past four years, Cherchefelle Housing Association has systematically outsourced more and more of its ICT services to technology supplier Comtec, beginning in 2006 with the implementation and hosting of a Citrix-based server solution to support remote working. The following year, the housing provider needed to upgrade its telephony functions to improve responsiveness and…
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Do you really need MPLS?
If you are reading this then you probably have some involvement in how your organisation connects its various sites and users to the corporate network. Whatever WAN technology you are using, it is likely that you have been told that multi-protocol label switching (MPLS) is the preferred method to deliver connectivity for your organisation. This…
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Lean times call for thin measures
With the government’s emergency budget now laid bare, housing providers must evaluate the impact of the economic changes and what actions are required to adapt and survive. While the market may have enjoyed relative freedom and flexibility under the previous government, housing associations, like everyone with a dependency on the public purse, will need to…
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Vodafone unified comms for Seren
The Seren Group is using a fixed and mobile unified communications system from Vodafone to deliver faster housing and support services to vulnerable people in South Wales and Swindon. Seren often needs to provide urgent support, making it vital that its staff in their contact centre and offices can work together easily and are able…
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