Home Group has just completed a major desktop refresh programme across its 250 sites with the help of European Electronique. Beginning in October 2008 and ending in February 2009, the aim of Home Group’s programme was to provide a consistent operating system and IT environment across the organisation to reduce maintenance and support. In common…
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Infrastructure
Simplifying unified communications
The convergence of voice, video and data applications has been around for more than a decade. These days, terms such as VoIP (voice-over IP) and IP telephony are common and often over-used descriptions which do little to actually explain the benefits of an integrated, unified communications approach. The aim of this article, and those that…
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Good communications at Shoreline
Shoreline Housing Partnership has gone live with its new communications infrastructure following the relocation of its headquarters. Before the move, Shoreline had little more than ordinary telephone extensions, making it difficult for it to meet national guidelines for call-handling efficiency or provide a seamless service to tenants. Steve Neul, head of IT, Shoreline Housing Partnership,…
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Taking private lessons
Housing Technology asked Andrew Coaton to highlight some of the IT project delivery differences between the public and private sector. Andrew Coaton has not only been closely involved with IT in housing for 15 years but he has also spent over five years contracted to large private-sector organisations, such as Barclays, Dixons Group and Capital…
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Managing IT through mergers
In the past few years there has been a significant increase in mergers and acquisitions between housing organisations, each of which requires major infrastructure and personnel changes. As a result, software and IT service providers have had to mirror these changes in order to accommodate the changing organisational needs of their customers. At the moment,…
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Business continuity for smaller HAs
Gloucestershire-based Biscon has created a complete, fixed-price disaster recovery solution for small- and medium-sized housing organisations. Aimed at housing organisations with around 50 employees, Biscon’s fixed-price solution covers business continuity, disaster recovery, property damage restoration (including buildings, equipment and documents), relocation facilities and even insurance premium reductions. Mick Bayne, director, Biscon, said, “The fixed-cost solution is…
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