Synergy Housing Group has deployed a package of services from Star to improve services to its tenants and increase the efficiency of its internal processes. The group, formed in 2004 from East Dorset Housing Association, Howell Housing Association, Purbeck Housing Trust and Weymouth and Portland Housing (in April 2006), manages approximately 8000 homes in the…
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Infrastructure
Broadband over powerline at Gallions
Gallions Housing Association is testing a service that provides residents at its 5,200 homes in south-east London with affordable broadband direct through their existing electrical sockets. Despite many of Gallions’ dwellings being high-rise blocks, which are usually expensive to connect to broadband, Motorola’s broadband over powerline service was installed in less than a day. Motorola’s…
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Infinite mailbox ends storage problems at Wirral Partner Homes
After Wirral Partner Homes took over the ownership and management of Wirral Metropolitan Borough Council’s 13,000 homes, the £150 million transfer programme has included a strategic review of its IT systems, with emphasis on its email capabilities. As email has become the key method for internal communication and external communication with contractors and tenants, WPH…
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Roaming access for MHS Homes
MHS Homes’ decision to move its entire operations, from multiple locations across Kent into a single, purpose-built head office in Chatham, was an ideal opportunity to review and restructure its operations, in particular the ICT infrastructure. MHS Homes was formed in 1990 and is now Kent’s largest independent landlord with 7500 homes in the Medway…
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Intranet means extra star for South Liverpool Housing
South Liverpool Housing Group has jumped from a zero-star rating with ‘uncertain prospects for improvement’ to two stars and a promising future, with the organisation’s new intranet playing a pivotal role in the transformation. SLH received a zero-star rating from the Audit Commission against a background of merger rumours which led to a lack of…
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Intelligent technology closes gap with the private sector
While the concept of intelligent shared buildings and mobile working is becoming common in the private sector, the public sector is struggling to keep up. It was estimated in 2007 that there were properties worth £220 billion and almost 6 million workers in the UK public sector. Furthermore, by 2009 there will be 16 million…
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