Riverside Group is installing 1,500 Switchee smart thermostats in its tenants’ homes following a successful pilot of the IoT technology. Data from the Switchee devices, sent via the mobile phone network to the cloud, enabled Riverside to remotely assess its properties’ performance and triage any problems. By sending surveys to customers through Switchee’s built-in communications…
Riverside rolls out 1,500 Switchee IoT devicesRead More →
Infrastructure
Ransomware in 2022
In my articles in previous editions of Housing Technology, I focused on the issue of ransomware for housing providers’ IT teams, and with good reason. Sophos’ latest ‘State of Ransomware 2022’ report demonstrates why ransomware continues to be an ever-increasing threat and investing in anti-ransomware technology is preferable to dealing with the consequences of an…
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IT service desks & operational efficiency
From PCs and laptops to cloud computing and smart devices in everyone’s pocket, it’s impossible to imagine any successful organisation running smoothly without technology. Unfortunately, without a strong, reliable IT service desk, you’re likely to consume a lot of vital resources just to maintain your IT operations at their current level (let alone improve efficiency…
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IoT for safer, healthier homes
As fuel poverty and the cladding crisis leave home safety on shaky foundations, FireAngel’s co-founder and chief product officer Nick Rutter explores smarter ways to protect residents and properties. Millions of UK households are expected to be hauled into fuel poverty for the first time as energy bills soar, leaving low-income households vulnerable to cold,…
IoT for safer, healthier homesRead More →
Navigating the energy crisis
As energy prices soar, one of the biggest worries for directors of housing schemes running heat networks is heat debt. Many are absorbing the spiralling cost of unpaid bills, as chasing debt appears futile. Nowhere is this truer than in the social housing sector, where households have a higher percentage of vulnerable tenants and have…
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Supply chain attacks
Housing providers have long been enthusiastic adopters of digital transformation strategies. As the pandemic unfolded, third-party property management platforms became essential in ensuring service continuity and maintaining tenant engagement. However, interconnectedness with third parties increases cybersecurity risk; we may have an effective cybersecurity strategy within our own housing organisations, but do we know about the…
Supply chain attacksRead More →
