Advances in technology are not only making fire detection more effective and reliable, but also smarter and more integrated with other smart home devices. Traditional fire detection for housing is based on standalone smoke and heat detectors that trigger alarms when they sense the presence of smoke or a rapid increase in temperature. While generally…
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Infrastructure
Project success – Do less, be efficient & provide clarity
“Now is no time to think of what you do not have. Think of what you can do with what there is.” The Old Man and the Sea, Ernest Hemingway The balancing act: juggling time, cost, and quality There’s a saying that all projects have three main factors: time, cost and quality. Stakeholders usually have…
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Ahead in the cloud – Southern Housing’s million-pound savings with HTG
Following a migration from on-premise services to Citrix Cloud in 2019, Southern Housing Group was experiencing poor performance and a sub-standard experience for its end-users. Worried that this would affect its services to internal users and external customers, the housing providers arranged a full Citrix health check via Howell Technology Group (HTG). This included identifying…
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Cyber challenges in housing
Research shows that cyber criminals are actively targeted the housing sector, probably because it’s undergone significant digital transformation. As expected, this transition has coincided with a 20 per cent rise in cyber attacks against the sector as of October 2023, highlighting the growing threat posed to the sector by offensive cyber operations. Housing organisations are…
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An anti-phishing recipe – MFA & security awareness
Link embarked on a transformative cyber-security journey in 2019 by implementing mandatory multi-factor authentication (MFA). This initiative empowered all colleagues to combine their password with a one-time code provided by SMS, voice call or authenticator app. This article delves into the strategic approach taken by Link to fortify its cyber-security posture and reduce the threat…
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The power of collaboration – Embracing AI in housing
Artificial intelligence (AI) has the potential to revolutionise social housing by enhancing efficiency, improving service delivery, and increasing tenant satisfaction. However, to fully embrace its potential in our sector, we need to ensure a collaborative effort focused on sharing experiences, knowledge and best practices. Drawing on insights from our recent white paper (Embracing AI in…
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