As energy prices soar, one of the biggest worries for directors of housing schemes running heat networks is heat debt. Many are absorbing the spiralling cost of unpaid bills, as chasing debt appears futile. Nowhere is this truer than in the social housing sector, where households have a higher percentage of vulnerable tenants and have…
Navigating the energy crisisRead More →
Infrastructure
Supply chain attacks
Housing providers have long been enthusiastic adopters of digital transformation strategies. As the pandemic unfolded, third-party property management platforms became essential in ensuring service continuity and maintaining tenant engagement. However, interconnectedness with third parties increases cybersecurity risk; we may have an effective cybersecurity strategy within our own housing organisations, but do we know about the…
Supply chain attacksRead More →
At home in the cloud
You read it everywhere – these days, cloud computing is the future! And it’s true, there are many good reasons to move to a cloud-first technology strategy – faster data recovery, flexibility for remote working, practically limitless scalability and, of course, potential cost-savings, but it’s important to remember that the cloud isn’t an all-purpose, all-powerful…
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Livin Housing’s low-code Meritec platform
Livin Housing has been using Meritec’s low-code platform to develop a series of minimum viable products (MVPs) to plug gaps in its digital services. The platform includes Meritec’s CXM360 CRM module to integrate with a variety of Livin’s existing back-office systems. Roslyn Littledyke, head of transformation, Livin Housing, said, “We needed a flexible CX platform…
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Transform Housing’s cloud transformation with Lima
Transform Housing & Support has spent the past 18 months on an ambitious cloud transformation project with Lima. In partnering with Lima, Transform Housing has upgraded its technology infrastructure from a fixed, capex-based model to a more agile, cloud-hosted, opex-based model. Lima helped Transform Housing migrate to a new platform built on Microsoft Azure, enhanced…
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FireAngel’s ‘future of fire safety’ roundtable
FireAngel recently hosted a roundtable discussion with delegates from the National Social Housing Fire Strategy Group, Ealing Council, and Hampshire & Isle of Wight Fire & Rescue Service to discuss how innovative technologies can raise fire-safety standards and empower communities. Golden thread of information Following the Grenfell tragedy, those responsible for fire safety were struck…
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