With more and more housing providers adopting technologies and processes such as artificial intelligence (AI), robotic process automation (RPA) and business process management (BPM), just waiting in the wings is process orchestration (a.k.a. event orchestration). At present, most housing providers’ automations are limited to a task level (tactical), whereas orchestration is the automation of linked…
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Infrastructure
Cyber-security and hybrid working
The housing sector is now much more aware of the threats posed by cyber-criminals than it used to be. But as attacks increase in frequency and sophistication, and with more staff working either remotely or in a hybrid model, it’s essential that housing providers and their employees remain vigilant and have the ability to adapt…
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Beating damp and mould with data
Damp and mould is an ongoing problem for housing providers and their customers; what are the biggest challenges and how can data help them? During early 2023, Housemark ran a series of pilot projects with our members, following the addition of a specific damp and mould feature to our Photobook inspection tool. The number of…
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Leveraging structured & unstructured data
In recent years, conversations around data management have intensified, particularly the distinction between structured and unstructured data, itself a crucial element in housing providers’ strategic planning. Understanding these data types and their implications can significantly affect decision-making, operational efficiency and innovation in our sector. Millions of information sources While housing providers are actively addressing their…
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Shedding light on ‘dark data’
Link Group’s evolution over 60 years has been marked by a series of acquisitions, mergers and expansions, each contributing to the complexity of its data ecosystem. With growth comes the accumulation of diverse data stores, systems and processes, leading to inefficiencies and challenges in maintaining data quality and governance standards. Consequently, with the pace of…
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Aico|HomeLink community awards 2024
After the success of its first community awards in 2022, Aico/HomeLink is bringing its spectacular event back for its second year, returning on Thursday 18 April 2024 at the International Convention Centre in Birmingham. Hosted by Carl Jones, a presenter on Shropshire Business Live TV as well as working across print, radio and television, the…
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