“The cloud – isn’t that just servers in someone else’s data centre?” A sensible question and, in reality, it’s exactly that. Instead of locating your server infrastructure in your offices, you locate it in someone else’s. Instead of your team monitoring, managing, cooling, powering and upgrading the servers, you’re paying someone else to do so,…
Being ‘cloud smart’ to support tenantsRead More →
Infrastructure
Interview – Vivid changes with Teams Direct Routing… and headsets
Gamma’s public sector director, Sam Winterbottom, interviewed Rob Poyser, Vivid Homes’ infrastructure operations manager about the housing provider’s use of Microsoft Teams Direct Routing. In the January 2021 issue of Housing Technology, we looked at how Microsoft Teams has provided an easy route by which housing providers can adopt unified communications as a service. We…
Interview – Vivid changes with Teams Direct Routing… and headsetsRead More →
Cairn Housing goes low code with Netcall
Cairn Housing and its subsidiary Ancho have adopted Netcall’s low-code Liberty platform in order to develop a tenant self-service portal. The Liberty ‘all in one’ customer experience (CX) suite has enabled Cairn Housing and Ancho to provide simple, convenient services for their tenants across a variety of channels combined with ‘work from anywhere’ flexibility for…
Cairn Housing goes low code with NetcallRead More →
How low can you go?
As we cover in our feature article in this issue, low-code (or even no-code) software promises to bridge the gap between housing providers’ business users’ desire to develop new tools for, say, tenant services, mobile working or straight-through operational processes, and the time and resource limitations of their IT departments. There is much to commend…
How low can you go?Read More →
Interview – Ealing Council’s FireAngel IoT programme
Housing Technology interviewed the London Borough of Ealing’s health and safety manager for assets and property within its regeneration and housing division about his experiences of selecting and deploying IoT-based fire safety devices and monitoring software from FireAngel. What is your background at Ealing Council and previous organisations? After a period in the electrical contracting…
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Software tools for planned asset replacements
A flurry of confusion over gas boilers followed the government’s autumn statement in November 2020. Had the government just brought a ban on gas boilers in new-build homes forward by two years? It emerged that an early version of the 10-point green recovery plan, seen by The Times newspaper, was correct. The government will move…
Software tools for planned asset replacementsRead More →
