First thing’s first – I don’t think anyone could have done anything to prevent the level of disruption we are currently facing. No amount of preparation could give adequate protection from a ‘once in a hundred years’ event. No amount of planning, stocking or preparing was going to cut it. Saying “we’re not prepared” applies…
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Infrastructure
Cyber security beyond Covid-19: 206 days & counting…
Depending on which reports you read, the average time it takes to detect an intruder in your network after a compromise is 206 days… Getting a sense of the overall threat landscape is rarely straightforward. The nature of cyber crime is dynamic; tactics and techniques fall in and out of vogue as criminals choose the…
Cyber security beyond Covid-19: 206 days & counting…Read More →
Holistic risk management
With sector-wide shifts in the way housing providers manage risk, integrated and innovative technology will be vital in helping them to adapt to new demands, keep track of data and prevent duplication or errors. For large-scale projects, organisations can struggle to manage large quantities of data. A surprising number of organisations are still reliant on…
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Interview – adam in housing
What does adam’s housing solution do? Through adam’s digital commissioning solution, we streamline and automate commissioning activities so we can source the most appropriate dwellings for tenants. Local authorities use our solution because they know that they can source accommodation for people in an effective and compliant manner while keeping their costs under control. We…
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Britannic Technologies launches free digital service
Britannic Technologies is offering its SaaS-based Inbox solution free to housing providers during the pandemic. Inbox acts as a triaging service, processing large volumes of digital interactions such as email, web chat, social messaging and WhatsApp messages, presenting housing providers’ call-centre agent with a single screen of all digital communications. Inbox enables organisations to only…
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Agile planning pays off for LFHA
Source: Leeds Federated Housing Leeds Federated Housing made the decision to work in a more agile way nearly two years ago. The aim was to make the business work smarter for customers and staff. Staff have been given the opportunity to work remotely and provided with a number of technological solutions so that they aren’t…
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