Link embarked on a transformative cyber-security journey in 2019 by implementing mandatory multi-factor authentication (MFA). This initiative empowered all colleagues to combine their password with a one-time code provided by SMS, voice call or authenticator app. This article delves into the strategic approach taken by Link to fortify its cyber-security posture and reduce the threat…
An anti-phishing recipe – MFA & security awarenessRead More →
Infrastructure
The power of collaboration – Embracing AI in housing
Artificial intelligence (AI) has the potential to revolutionise social housing by enhancing efficiency, improving service delivery, and increasing tenant satisfaction. However, to fully embrace its potential in our sector, we need to ensure a collaborative effort focused on sharing experiences, knowledge and best practices. Drawing on insights from our recent white paper (Embracing AI in…
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Then & now – 100 editions of Housing Technology
To celebrate our 100th edition, Housing Technology invited a few of our longest-standing contributors to share their views on how the technology and business landscape has changed over the past 15-20 years, the milestones along the way, and what they think the future holds. Our sincere thanks to Aidan Dunphy (Esuasive), Steve Dungworth (Golden Marzipan…
Then & now – 100 editions of Housing TechnologyRead More →
The elephant in the room
Using AI to dismantle homelessness and poverty in housing For decades, UK housing policy has focused primarily on financial constraints and supply issues. Policymakers have repeatedly emphasised the need for increased funding and regulatory reforms to tackle the housing crisis. However despite these efforts, the shortage of affordable housing persists, with significant challenges in planning,…
The elephant in the roomRead More →
Kingdom Housing’s cyber-security award
Kingdom Housing won the silver award in the cyber-security category of the inaugural Housing Technology 2024 awards, with its foundation of using AI, automation and IT standards. Kingdom Housing’s security strategy focused on: Strategic risk management; Leveraging cloud solutions from world-class IT security providers; Managing compliance with NCSC guidelines and ISO standards; Innovative security practices…
Kingdom Housing’s cyber-security awardRead More →
Remain in light (part two) – Dark data
In the second part of a two-part article (orig. planned as a single feature), Housing Technology quizzed Askporter and Howell Technology Group about dark data and how and why housing providers collect, process and store it yet don’t (or can’t) use dark data for insights or decision-making. What is dark data? Askporter’s head of business…
Remain in light (part two) – Dark dataRead More →