Following the original development of its compliance technology for gas servicing in social housing, Gas Tag has launched Fire Door to cover fire safety compliance. Fire Door is an extension of Gas Tag’s existing technology. A physical tag is placed in a property and tracks all of the fire door inspections and servicing work. This…
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Infrastructure
From technophobe to IT trainer – My journey to becoming a digital devotee
When I started working in PA Housing’s customer contact centre in Leicester three years ago, I was a complete technophobe – I didn’t even know how to use Excel. I’ve now helped on organisation-wide CRM projects and am helping to build a chatbot. I’m also the person who liaises between residents, staff members and the…
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Interview with Central Networks and Technologies
Modern IT is evolving at a faster rate than ever before, and new technologies are transforming services and customer expectations. Almost every organisation is focusing time on digital transformation; whether it’s improved customer communication channels or process automation, everyone is developing new ways of working. This added pressure on IT departments detracts from the management…
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Community Fibre upgrades social housing broadband
Community Fibre, a social housing-specific broadband provider, has announced an upgrade of its full-fibre packages available to housing providers, primarily in London. The new packages range from 1Gb/s (£50/month) to 50Mb/s (£20/month), which the company says are the most affordable and competitive rates in London. Graeme Oxby, CEO, Community Fibre, said, “Broadband has become an…
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A social snapshot of IoT
20 years since physical devices were first commercially connected to the internet via sensors, the internet of things (IoT) is now a daily reality in most of our lives. Millions of web-connected ‘things’ can now be monitored remotely, with relentless data streams organised to aid or dictate machine or human decision-making. This trend is set…
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Encouraging women into housing IT
Is it right that we are still discussing women in IT as a standalone topic in 2020? The dawn of a new decade demands a hard look at why this subject continues to require special attention. According to the training and job website Women in Tech, “Only one in six tech specialists in the UK…
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