A new cloud-based unified communications service aimed at helping housing providers streamline collaboration has been launched by Capita. The Cisco-based Capita Unified Communications in the Cloud service combines the Cisco Hosted Collaboration Solution (HCS) with Capita’s secure cloud and service management expertise to deliver collaborative technologies including instant messaging, voice, video, conferencing and presence from…
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Infrastructure
Castle’s new infrastructure for Argyll Community Housing
Castle Computer Services has successfully completed the implementation of a new IT infrastructure for Argyll Community Housing Association. Castle supported the implementation of new servers as well as WAN and LAN in a virtualised environment, with enhanced business continuity arrangements. Vivienne Kerr, IT manager, Argyll Community Housing Association, said, “Castle worked closely with us to…
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I must go down to HP again, to the lonely PC on standby…
Barry Alford, head of ICT at Paragon Community Housing, explains how the housing provider carried out a live simulation of a full ‘DR day’ to test its business continuity strategy and what it learned from the experience. It was in one of our senior management team meetings (in December 2012) that I presented a DR…
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Leading the way with the internet of things
Readers may have noticed that Housing Technology has been covering the growth of the internet of things more frequently over the past few issues. This is because we believe that housing providers, possibly for the first time, are in a unique position to completely change the domestic technology landscape. At the moment the majority of…
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Social housing 3.0: the internet of things
The social housing sector has embraced the internet’s ability to deliver efficiencies and enhance the experience of tenants. Web 1.0 saw housing groups establish websites that made details conveniently accessible to tenants online. Web 2.0 brought social media and applications to housing, along with interactive forms allowing tenants to carry out tasks such as making…
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Building the connected social home
Intelligent heating systems like Google’s Nest have launched the internet of things into the mainstream but how can this technology be harnessed to transform service delivery for housing providers and how can we build the connected social home? Back in June 2015, the Connected Home Consortium (a partnership of 15 housing providers interested in IoT…
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