South Liverpool Homes is now using Intercity Technology for its mobile phone provision, based on a fixed-cost package. Before its relationship with Intercity Technology, South Liverpool Homes had been very disappointed with its previous two mobile phone providers. The issues included poor service delivery, the re-charging of staff calls and inefficient call monitoring. With their…
Intercity Technology rings the changes for South Liverpool HomesRead More →
Infrastructure
SITS virtualisation boosts Bernicia
Bernicia Group has completed an overhaul of its IT infrastructure, adopting a virtualised environment and reducing its disaster recovery (DR) period from days to less than 30 minutes. Work conducted by virtualisation specialist SITS Group has enabled the housing provider to cut costs, speed up its processes and bolster security. The firm worked with SITS…
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Application consolidation – is it right for you?
Housing Technology interviewed IT experts from Clearview, DXW, Horton Housing Association and PIMSS Data Systems about the merits of consolidating existing business applications. The most common reasons for application consolidation tend to be around reducing the complexity of managing a diverse portfolio of business systems and minimising data duplication between them, but there are other…
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Applications integration through the looking glass
At a time when the anticipated repercussions of welfare reform on previously near-certain revenues are shaking up housing providers, it is all the more important to understand the role technology can play in reducing operating costs. After all, changes to the way in which housing providers achieve better operating efficiencies could help to realise their…
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Trident gains ISO security standard
Following an audit of its ICT security processes, Trident Social Investment Group has been successfully recommended for accreditation to the ISO 27001 Information Security standard. This accreditation gives a public and independent statement of the housing provider’s capabilities and confidence that it has addressed all security risks to its business. The accreditation ensures that controls…
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Two Saints appoints Central Networks for fully-managed ICT solution
Central Networks has been appointed by Two Saints to provide a full suite of ICT services. The five-year appointment, starting in September 2015, follows a four-way competitive tender managed by Service Matters. Central’s team will deliver a single point of contact for all ICT support for 250 permanent and relief staff and up to 50…
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