The most over-used term in 2023 must have been ‘AI’. It’s magic dust sprinkled over mundane software, imbuing it with superpowers. Closest to topping out the ‘peak of inflated expectations’ in Gartner’s 2023 ‘hype cycle for emerging technologies’ are generative AI and AI-augmented software engineering. As Microsoft tech expert Mat Velloso said in 2018, “If…
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Infrastructure
Minimising the risks of generative AI
Cyber security remains a major concern for most organisations and the rapid advancements we’ve seen in generative AI this year haven’t made the ongoing challenge of protecting assets and data any easier. The most common way that cybercriminals target housing providers is through phishing attacks. Generative AI makes it easier and faster to create convincing…
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Digital assistance and digital adoption
Wherever you are on your digital transformation journey, you’ve probably spent a lot of money on digital solutions across your housing organisation, or plan to do so; housing management, asset management, customer service, repairs and maintenance… the list goes on. But how do you know you’re getting the most from your investments, and are you…
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Strengthen your security against ransomware
Although the cyber threats affecting housing providers are no different to most other organisations, the consequences of a successful cyberattack on a social housing organisation are different. During and after a major incident, most organisations worry about protecting their brand’s reputation, trying to continue running services and minimising the damage caused by any data losses….
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Hull City Council’s fire safety & compliance with Aico
Hull City Council (HCC) is rolling out Aico’s Ei1000G gateway across its portfolio of 24,000 properties to improve compliance while creating safer homes for residents. As a landlord, gaining access to properties once they have been let is a challenge. Gas teams experience the best access rates due to the testing being enforceable, while electrical…
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Thirteen installs 1,000 Switchee smart devices
Thirteen Group is installing 1,000 ‘smart home’ devices from Switchee to give its future tenants greater control over their energy consumption. The Switchee devices are currently being installed in empty homes before tenants move in. Data from the Switchee devices also gives Thirteen’s housing staff and asset managers more accurate insights into the condition and…
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