As housing providers explore the different ways technology could be used to improve service delivery, many are considering how migrating away from traditional desktops to virtual desktops could provide an ideal solution. Even so, a PC on every desk can be a hard habit to break for some companies but perhaps 2012 will be the…
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Infrastructure
Freebridge deploys Microsoft Lync 2010
Freebridge Community Housing has completed the implementation of a Microsoft Lync 2010 unified communications system in conjunction with Eurodata Systems to improve customer contact across the housing provider’s operations. Following a pilot project based on Microsoft Office Communication Server 2007 R2, Lync 2010 was rolled out to Freebridge’s ICT team in April 2011. Freebridge reported…
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The importance of a collaboration strategy
Communication and collaboration are more critical than ever in today’s enterprise, and as collaborative applications continue to advance, new themes are evolving that challenge the way companies traditionally operate. These themes include: Borderless enterprises – in the past, companies viewed themselves as siloed entities, with a unique enterprise perimeter meant to isolate external and internal…
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Britannic awarded Mitel ‘housing specialist’ accreditation
Britannic Technologies has been given the status of ‘housing specialist’ by its partner Mitel in recognition of its successful provision of integrated telephony systems to housing providers over the past ten years. Commenting on the award, Saul Stevens, IT director of Family Mosaic, said, “Britannic’s approach to working with us is illustrative of its comprehensive…
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Castle Vale upgrades business continuity with £20,000 ICM contract
Castle Vale Community Housing has recently upgraded its business continuity and backup services from ICM Business Continuity, with the new contract worth around £20,000 per year. The contract includes cloud-based managed online backup and offsite data storage, and tried-and-tested recovery provision with replacement hardware delivered onsite via ICM’s highly-resilient business continuity centres. The upgrade of…
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Choosing a cloud services provider – Know what you’re buying
I was reassured to read in the last issue of Housing Technology’s ‘Editor’s Notes’ that housing providers are now very willing to embrace the benefits of cloud computing. The editorial suggested that “the sector’s adoption and use of IT is now catching up with and eclipsing other public and private sectors”. It highlights a trend…
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