I recently attended the Housing Technology 2011 conference in Nottingham, which opened with Professor Morris Pentel from the Customer Experience Foundation talking about the future of technology in housing. He was followed by excellent breakout sessions from both IT suppliers and housing providers where, not surprisingly, a common theme was innovative ways of delivering better…
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Infrastructure
Cairn Housing to sell virtual hosting services
Having virtualised its infrastructure back in 2007, Cairn Housing is now extending its IT services by generating income from hosting other housing providers’ data on its VMware servers. In conjunction with Castle Computer Services, Cairn is already hosting data for Abbeyfield Housing Association and expects to add several more housing providers during 2011. Rory Gaffney,…
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Thrive outsources to Sovereign
Sovereign Business Integration is set to deliver fully-outsourced IT services and support to Thrive Homes under a contract running until the end of March 2012. Sovereign will provide IT helpdesk support for Thrive Homes staff, server and network management, systems administration on business applications and project management for the delivery of key IT and business…
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Newport City Homes wins national ICT award
Newport City Homes’ IT team won the ‘Small IT Department Of The Year’ award at the UK IT industry awards in November 2010. NCH’s award was based on its implementation of Microsoft’s Lync unified communications platform and its integration with back-office applications such as Microsoft Dynamics, SharePoint and Exchange 2010. Neil Jones, head of IS,…
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OCSL revamps Hyde Group’s infrastructure
Hyde Group has completed the replacement of its core IT infrastructure with the implementation of HP bladeservers and a storage area network (SAN) across its entire operations. The project was carried out by OCSL. Hyde, which has over 45,000 properties, has replaced its ageing SAN after the system’s slowness and lack of resilience began to…
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Housing intranets and extranets – simple, fresh & clear
Few weeks go by without another new software solution aimed at solving an age-old problem faced by private and public sector organisations alike: namely, how to make policies and procedures easily available to all staff and how to keep them up to date. But against the backdrop of spending cuts and uncertainty over further financial…
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