Network Housing Group is using Atlanta Technology to support its virtualised server and storage requirements, including VMware and Microsoft Exchange Server. Patrick Dawson, head of IS operations, Network Housing Group, said, “While we have third-line support capability within our in-house team of 10, we need to have a clear route to escalate and quickly resolve…
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Infrastructure
Managing communication costs
Nick Hoareau from Siemens takes a look at an increasingly complex ICT environment and considers the business value of a move to managed services within the housing sector. On March 25 2011, the Chancellor’s second Budget outlined his ‘jobs and growth’ vision for economic recovery. Promising radical reforms to the planning system and powerful financial…
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Best practice IT at Accord
Accord Group’s seven-strong IT team has recently achieved ISO/IEC 20000 certification, the international standard for IT service management. Using House on the Hill’s service-desk system as the underlying platform and with help from a specialist ITSM consultant at Public IT, Accord implemented new processes for problem, change and configuration management before going on to develop…
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Get a grip on your costs
How unified communications can give you vital budget predictability “A lot of people in housing technology are looking closely at their finances at the moment” – that was the opinion expressed by industry expert Stewart Buchanan from Gartner at Housing Technology’s 2010 conference*. And throughout Housing Technology’s 2011 conference what became clear was that although…
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CHS business continuity with EACS
Systems integrator EACS has just completed the implementation of a virtualised disaster recovery and business continuity infrastructure at CHS Group, based on NetApp storage and Microsoft virtualisation software. The catalyst for the project was an internal audit highlighting the need for CHS to upgrade its business continuity systems; its existing processes were limited to overnight…
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Muir Group goes virtual with Intrinsic
After a 22-day deployment by Intrinsic Technology, Muir Group has virtualised many of its servers and significantly updated its disaster recovery capabilities. Prior to the virtualisation project, Muir had a number of old servers that needed to be replaced and no centralised storage, while its only disaster recovery policy was to take back-up tapes off…
Muir Group goes virtual with IntrinsicRead More →
