After 20 years of partnership, Arches Housing and MIS-AMS continue to innovative, with the housing provider updating its housing management system to support remote and mobile working. The updates include the introduction of ActiveH Mobile CRM, Mobile Inspector, Mobile Surveyor and Mobile Tasking modules from MIS-AMS, integrated with its existing ActiveH housing management system. All…
Arches Housing mobilises after 20 years with MIS-AMSRead More →
Mobile Working
Proptechs and IT start-ups in housing
Following our last overview of the start-up IT companies in our sector (see Housing Technology magazine, January 2020), we return again for 2021 with a selection of ‘proptech’ companies and IT start-ups that are devoting either all or most of their focus on developing exciting new technologies for social housing, based on the recommendations we…
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Onward Homes deploys Aareon 1st Touch
Onward Homes has implemented Aareon’s 1st Touch mobile working software, integrated with its other business systems from MRI Software. Andrew Kidds, customer experience director, Onward Homes, said, “We’re excited to have implemented the 1st Touch mobile working software in partnership with Aareon and our business system supplier MRI Software. We’ve successfully integrated the two systems,…
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EMH Homes saves £1 million with Totalmobile
EMH Homes has saved over £1 million in 2020 following its transition from paper-based scheduling to digital scheduling using software from Totalmobile. Before the introduction of digital scheduling, EMH’s group companies was each using different direct labour organisations, making it impossible to monitor and manage KPIs across the group due to a lack of connectivity…
EMH Homes saves £1 million with TotalmobileRead More →
Capita’s emergency services software to support housing repairs
Capita has won contracts with MHS Homes and Rochdale Boroughwide Housing to deliver ResponsEye, a video-streaming solution developed from Capita’s emergency services software, 999eye. ResponsEye enables tenants to live-stream videos direct to their housing provider’s customer support teams, without the need for a dedicated app. Tenants experiencing a problem with the property, such as a…
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Totalmobile transforms operations at Coastline Housing
Coastline Housing has reported how it has transformed its repair processes and performance following its implementation of Totalmobile’s Connect cloud-based job management software. Coastline Housing originally chose Connect to streamline the delivery of its repair and maintenance services. The Totalmobile platform was then extended to support new service delivery innovations and power new digital services…
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