Bernicia Group is now using Aareon’s 360 Contractor Portal to streamline its repairs operation, enforce compliance with contracts and policies and improve cost management. The portal supports Bernicia’s full repair and maintenance procurement cycle, including real-time order transfer, updates, variations, job completion and invoice management. Gary Hind, director of business transformation, Bernicia, said, “The 360…
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Mobile Working
Safepoint launches lone worker app
East Anglian technology start-up Safepoint has just launched a new web and mobile platform to safeguard lone workers and help businesses ensure the safety of their staff. Safepoint began in November 2017 after it won first prize at Norwich’s ‘Sync the City’ hackathon. Safepoint was inspired by the story of Robert Geach, an engineer at…
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Women in housing IT
Housing Technology interviewed a group of women involved in housing IT from Adra, Civica, Community Housing, Northgate Public Services, PIMSS Data Systems, Prodo Digital and Rochdale Boroughwide Housing about their various roles in IT, any challenges they’ve faced as women in a traditionally fairly male-dominated sector and how more women can be encouraged to consider…
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Stock Right Now at Great Places Housing
Great Places Housing is using Stock Right Now software to manage the imprest van stock of its mobile operatives. The housing provider originally asked Stock Right Now to perform an audit on its then poorly performing repairs service. Materials supply was highlighted as the key driver for positive change because it was taking multiple visits…
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Gas Tag launches X-Tag and Portal 2.0
Gas Tag has announced that it is making it even easier for housing providers to monitor their gas safety and compliance with the launch of its new Portal 2.0. Gas Tag’s Portal 2.0 development has been focused on navigation, splitting the product into six main task areas – compliance, management, jobs, issues, audit and administration….
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Handling delays and uncertainty in housing repairs
We are part of a tech-savvy nation who have become accustomed to instant connected services such as Uber, Amazon Prime and Deliveroo. Expectations for ‘everything now’ has become the standard and consumers are benchmarking customer experiences from every sector against one another. We are in the radical age of ‘uberization’ and the housing sector is…
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