In the March issue of Housing Technology, I wrote about how Microsoft Dynamics can be extended to tenant self-service portals; in this article I will discuss how Microsoft Dynamics can be extended to mobile devices. There is an increasing emphasis in the housing sector on flexible working, whether this is because there are more face-to-face…
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Mobile Working
Axis turns to Fast Lean Smart
Axis Europe is now using Fast Lean Smart’s automated scheduling, planning and route optimisation software for its team of housing maintenance and repairs operatives. Axis was previously using a number of different service management software packages and manual scheduling system. Russell Measor, head of data and delivery, Axis Europe, said, “We wanted a user-friendly scheduling…
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Driving efficiencies in housing
With a shortage of almost four million affordable homes in the UK and existing social housing properties hitting the headlines, the UK’s housing providers are under severe pressure. It is estimated that one in three homes in England are classed as ‘non decent’ and don’t meet the basic government standards for what is deemed as…
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NDL app mobilises Settle’s surveyors
Settle Group has saved hundreds of hours of administrative time and reduced by two months the surveying period for its annual repairs programme by introducing mobile working. Its building surveyors are now using an app built using NDL’s awi MX software when they inspect properties, eliminating paper forms and enabling the automatic transfer of reports…
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Warwickshire Council’s paperless inspections with NDL
Warwickshire County Council has transformed the stock-condition inspections of its £1 billion housing portfolio with a new inhouse-developed, NDL-based Condition Surveys app. The council originally had a manual, paper-based process involving inspectors using pen and paper to gather information on site then returning to the office to collate the information and manually add it to…
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Pobl’s mobile repairs from Vantage & Cloud Dialogs
As part of its post-merger transformation programme, Pobl Group commissioned performance specialists Vantage to re-design its assets team’s structure and repairs and maintenance operating model. As a result of the merger, Pobl found itself running two repairs teams spread over a wide area, each with its own IT systems and ways of working. Pobl appointed…
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