Since moving to the latest version of Kirona’s Dynamic Resource Scheduler (DRS v5), Grand Union Housing Group has increased its scheduled jobs by 46 per cent. Having used an earlier version of DRS since 2014 for its maintenance and repairs teams, Grand Union invited Kirona to review its use of the software following its upgrade…
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Mobile Working
Ashford Borough Council on the go with Housing Support Pro
Ashford Borough Council has adopted mobile working for its housing officers with Housing Support Pro’s Client 360 software integrated with its existing Orchard housing management system. By introducing the tablet-based Client 360, which instantly provides tenant details and raises service forms in real-time, the council’s tenancy management and housing officers can now access tenancy and…
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McDougall’s BigChange productivity gains
As part of its provision of reactive repair services to social housing providers, McDougall Group has boosted the productivity of its mobile workforce with the introduction of mobile working software from BigChange. McDougall’s entire mobile operations in central Scotland are managed using BigChange, with the cloud-based system handling all work planning, CRM, scheduling and reporting…
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My housing career… 20 years of revolutionising repairs
I find talking to housing providers about revolutionising the repairs service with ROCC exciting; I’ve been in the social housing sector for the last 20 years and I still start each day with enthusiasm at the prospect of discussing innovations and new ways of working with clients. I enjoy working in the housing sector; more…
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Warwickshire Council develops NDL mobile apps
Warwickshire County Council is using NDL Software’s MX toolkit to develop a range of bespoke mobile apps for the remote collection of fire safety data and risk assessments. The council is also using the NDL software for the digital recording of thousands of other inspections, including building condition surveys, mechanical and electrical surveys, and fire…
Warwickshire Council develops NDL mobile appsRead More →
Digital clipboard trial at Flagship
Flagship Group has just started a pilot project to use Wacom Clipboards among its housing teams in Norfolk and Suffolk. The electronic clipboards combine paper form-filling with real-time data capture and are connected to the housing officers’ mobile phones and from there to Flagship’s back-office systems. The three-month trial is expected to demonstrate a variety…
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