I find talking to housing providers about revolutionising the repairs service with ROCC exciting; I’ve been in the social housing sector for the last 20 years and I still start each day with enthusiasm at the prospect of discussing innovations and new ways of working with clients. I enjoy working in the housing sector; more…
My housing career… 20 years of revolutionising repairsRead More →
Mobile Working
Warwickshire Council develops NDL mobile apps
Warwickshire County Council is using NDL Software’s MX toolkit to develop a range of bespoke mobile apps for the remote collection of fire safety data and risk assessments. The council is also using the NDL software for the digital recording of thousands of other inspections, including building condition surveys, mechanical and electrical surveys, and fire…
Warwickshire Council develops NDL mobile appsRead More →
Digital clipboard trial at Flagship
Flagship Group has just started a pilot project to use Wacom Clipboards among its housing teams in Norfolk and Suffolk. The electronic clipboards combine paper form-filling with real-time data capture and are connected to the housing officers’ mobile phones and from there to Flagship’s back-office systems. The three-month trial is expected to demonstrate a variety…
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StaySafe app for Aspire’s lone workers
Aspire Housing replaces its dedicated safety devices with a smartphone ‘StaySafe’ app to protect and monitor its lone workers. StaySafe is an app and surrounding cloud-based monitoring service which tracks a lone workers’ locations on a real-time map and alerts their manager if they don’t check-in within a specified time. The app works on iOS…
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EMH connects with Cloud Dialogs
The amalgamation of four housing providers into EMH Group has led to the organisation completely revamping its IT systems, including the implementation of Cloud Dialog’s Service Connect for repairs reporting, scheduling and mobile working. Helen Bradford, group head of ICT, EMH Group, said, “We recognised early on that we needed completely new IT systems to…
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Thinking smarter about voids
Neil Harvey, CTO of Kirona, explores how housing providers can turn periods between tenants around more effectively and use IoT technology to minimise void periods. Void. It’s an unpopular word in most sectors and settings, and the housing industry is no exception. Empty properties equate to immediate lost revenues since no rent is collected, but…
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