Mobile technology is rapidly developing and early-adopting housing providers are already seeing the benefits to their frontline staff, field service operators and their customers. Capability is developing all the time and some technology specialists are working directly with housing providers to provide systems exactly tailored to the housing sector. There are three elements that make…
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Mobile Working
4Solo launches contractor compliance software
4Solo has recently launched Comply Tag and CompTrain for housing providers to automatically record in one online database all work undertaken on their properties and for real-time compliance checking. Comply Tag enables users to set up tags to monitor every aspect of work undertaken on a property or site, with their contractors then downloading a…
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Gas Tag gains private equity backing
Gas Tag has secured a multi-million pound investment from private equity company Waterland. The deal, which values Gas Tag as worth in excess of £20million, will enable the business to scale up its operations in the UK and internationally. In return for the investment, Waterland will gain a minority stake and two of its senior…
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CityWest pioneers Stics contactless boiler servicing
CityWest Homes has reported that it is the first UK housing provider to introduce an innovative technology to transform how it services its boilers. Using the same contactless technology as payment and Oyster cards via a chip in each boiler, the new system from Stics Asset Control allows engineers to access all boiler information simply…
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Telecetera Connect at Cheltenham Borough Homes
Cheltenham Borough Homes is using Telecetera’s Connect Enterprise mobile software for electrical testing (electrical installation condition reports); the housing provider’s team explain how they are getting on. What made you decide to go digital for electrical testing (EICR)? Shane Danson, electrical and mechanical supervisor, Cheltenham Borough Homes, said, “We’ve been asking for years to get…
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Wirral Methodist Housing uses Gas Tag for ‘no access’ visits
Wirral Methodist Housing Association (WMHA) was the first housing provider to adopt Gas Tag’s gas servicing software. John Harris, the housing provider’s cyclical and planned property surveyor, explains their use of Gas Tag. What were the main reasons for choosing Gas Tag? Accessing properties has always been a logistical problem for gas safety visits. This…
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