Thirteen Group has selected field service management software from Kirona to improve its repairs and maintenance service for its 70,000 tenants. Thirteen is implementing Kirona’s Job Manager and Dynamic Resource Scheduling software to improve its visibility of appointments and communication with field-based operatives. Dynamic Resource Scheduling allows operatives to see calendars in greater detail to…
Thirteen selects Kirona’s field service management softwareRead More →
Mobile Working
Ashford’s mobile working with Housing Support Pro’s Client 360
Ashford Borough Council has completed the installation of Housing Support Pro’s Client 360 mobile working software, integrated with its existing Orchard housing management system. Delivering all information in real-time, Client 360 includes search facilities, customisable watch lists, calendar and reminder alerts, and pre-designed templates for new tenant sign-up and arrears management. Void, tenant and property…
Ashford’s mobile working with Housing Support Pro’s Client 360Read More →
Aareon and 1st Touch combine operations
Following the acquisition of 1st Touch by Aareon in 2012, the two companies finally merged their operations in July 2017. 1st Touch remains as a legal entity and is solely focused on the development and support of mobile technologies, while its consulting, sales, marketing and administrative operations have been integrated into Aareon UK. At the…
Aareon and 1st Touch combine operationsRead More →
Futures Housing on the move with Skype and Facebook
Futures Housing Group closed the doors to its base in Daventry at the end of August because its agile workforce no longer needs an office. The move is part of Futures Housing’s plan to have flexible teams who use mobile technology to do their jobs in tenants’ homes and other locations. Lindsey Williams, group chief…
Futures Housing on the move with Skype and FacebookRead More →
Mobilisation and change – Separate ventures or inherently linked?
In November 2016, Wellingborough Homes launched its mobile working solution to frontline staff, using Housing Insight’s PanConnect mobile app on tablet devices. Like a lot of housing providers, we had tried mobilisation before… Actually, we had tried twice before, each time unsuccessfully. Why was it different this time? Why did the business suddenly embrace this…
Mobilisation and change – Separate ventures or inherently linked?Read More →
Castle’s PanConnect app mobilises Coastal Housing
Coastal Housing Group has introduced the PanConnect app from Castle Computer Services to support mobile working. Rhian Waygood, IT systems business partner, Coastal Housing, said, “Our gas team is the first to use PanConnect for capturing data and creating CP12 certificates. The next phase of the programme will see it introduced into voids and lettings,…
Castle’s PanConnect app mobilises Coastal HousingRead More →