Places for People has extended its contract for Castleton Technology’s Maintain software (formerly ImpactResponse), covering repairs management, technical services, cloud hosting and integration middleware for the housing provider’s core business applications. The Castleton software is now being used by 500 repairs and maintenance operatives, 200 back-office staff and 60 customer service advisors, and covers over…
Castleton’s repairs contract with Places for PeopleRead More →
Mobile Working
Coastline takes Service Connect from Cloud Dialogs
Coastline Services, the commercial arm of Coastline Housing, has completed the implementation of Cloud Dialogs’ Service Connect to support its repairs, job costing and appointment scheduling operations. Service Connect is designed around giving individual managers and supervisors dashboards that show them anything that needs attention in real time. Coastline said that this has led to…
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Anchor’s dynamic scheduling with Kirona
Sheltered housing provider Anchor is now using Kirona’s online scheduling and workforce management software to improve its inspections and health and safety reporting. Anchor has replaced its previous paper-based processes and records with digital schedules for inspections and mobile working across its workforce of 780 field-based operatives. During a successful pilot project, Kirona’s Job Manager…
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Thirteen selects Kirona’s field service management software
Thirteen Group has selected field service management software from Kirona to improve its repairs and maintenance service for its 70,000 tenants. Thirteen is implementing Kirona’s Job Manager and Dynamic Resource Scheduling software to improve its visibility of appointments and communication with field-based operatives. Dynamic Resource Scheduling allows operatives to see calendars in greater detail to…
Thirteen selects Kirona’s field service management softwareRead More →
Ashford’s mobile working with Housing Support Pro’s Client 360
Ashford Borough Council has completed the installation of Housing Support Pro’s Client 360 mobile working software, integrated with its existing Orchard housing management system. Delivering all information in real-time, Client 360 includes search facilities, customisable watch lists, calendar and reminder alerts, and pre-designed templates for new tenant sign-up and arrears management. Void, tenant and property…
Ashford’s mobile working with Housing Support Pro’s Client 360Read More →
Aareon and 1st Touch combine operations
Following the acquisition of 1st Touch by Aareon in 2012, the two companies finally merged their operations in July 2017. 1st Touch remains as a legal entity and is solely focused on the development and support of mobile technologies, while its consulting, sales, marketing and administrative operations have been integrated into Aareon UK. At the…
Aareon and 1st Touch combine operationsRead More →
