Futures Housing Group closed the doors to its base in Daventry at the end of August because its agile workforce no longer needs an office. The move is part of Futures Housing’s plan to have flexible teams who use mobile technology to do their jobs in tenants’ homes and other locations. Lindsey Williams, group chief…
Futures Housing on the move with Skype and FacebookRead More →
Mobile Working
Mobilisation and change – Separate ventures or inherently linked?
In November 2016, Wellingborough Homes launched its mobile working solution to frontline staff, using Housing Insight’s PanConnect mobile app on tablet devices. Like a lot of housing providers, we had tried mobilisation before… Actually, we had tried twice before, each time unsuccessfully. Why was it different this time? Why did the business suddenly embrace this…
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Castle’s PanConnect app mobilises Coastal Housing
Coastal Housing Group has introduced the PanConnect app from Castle Computer Services to support mobile working. Rhian Waygood, IT systems business partner, Coastal Housing, said, “Our gas team is the first to use PanConnect for capturing data and creating CP12 certificates. The next phase of the programme will see it introduced into voids and lettings,…
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Paradigm opts for LANSA’s low-code development platform
Paradigm Housing has delivered the next phase of its digital transformation programme, a tenant portal and mobile workforce solution, using LANSA’s ‘low-code’ development platform. These latest additions integrate with Paradigm’s existing LANSA-built housing management system. By choosing to build in-house, using LANSA’s single-language solution, Paradigm said that it had created the specific business applications it…
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Flagship builds in-house repairs systems
Flagship Group has transformed its repairs operations using software created by its in-house development team. Since the introduction of the ‘Orbis’ software in 2015, calls to Flagship’s contact centre have fallen by 70,000. Flagship’s Orbis, which is the only system of its kind, enables staff to work more efficiently and effectively because it provides a…
Flagship builds in-house repairs systemsRead More →
1st Touch unveils V6 digital & mobile platform
1st Touch is due to release its new V6 digital and mobile platform during the fourth quarter of 2017 following a multimillion-pound investment in its development by parent company Aareon. The company said that the new system will deliver a complete digital transformation and mobile workforce ecosystem for the housing sector. With full SaaS functionality,…
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