Coastal Housing Group has introduced the PanConnect app from Castle Computer Services to support mobile working. Rhian Waygood, IT systems business partner, Coastal Housing, said, “Our gas team is the first to use PanConnect for capturing data and creating CP12 certificates. The next phase of the programme will see it introduced into voids and lettings,…
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Mobile Working
Paradigm opts for LANSA’s low-code development platform
Paradigm Housing has delivered the next phase of its digital transformation programme, a tenant portal and mobile workforce solution, using LANSA’s ‘low-code’ development platform. These latest additions integrate with Paradigm’s existing LANSA-built housing management system. By choosing to build in-house, using LANSA’s single-language solution, Paradigm said that it had created the specific business applications it…
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Flagship builds in-house repairs systems
Flagship Group has transformed its repairs operations using software created by its in-house development team. Since the introduction of the ‘Orbis’ software in 2015, calls to Flagship’s contact centre have fallen by 70,000. Flagship’s Orbis, which is the only system of its kind, enables staff to work more efficiently and effectively because it provides a…
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1st Touch unveils V6 digital & mobile platform
1st Touch is due to release its new V6 digital and mobile platform during the fourth quarter of 2017 following a multimillion-pound investment in its development by parent company Aareon. The company said that the new system will deliver a complete digital transformation and mobile workforce ecosystem for the housing sector. With full SaaS functionality,…
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Infomill’s PartsArena Pro for reduced gas servicing costs
Infomill, creators of the PartsArena Pro software for heating engineers, has reported how the integration of its software can deliver much-needed cost reductions to housing providers when managing their gas servicing obligations and meeting their KPIs. Jonathan Ralphs, CEO, Infomill, said, “The current HCA Value for Money (VfM) framework has prompted the re-evaluation of housing…
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Viridian gets 1st Touch mobile app
Viridian Housing is now using a mobile working app from 1st Touch to make its housing officers’ lives easier by reducing administration and cutting out the use of paper. The introduction of the app is part of the housing provider’s Digital First initiative being run by its IT, research and innovation teams. Viridian said that…
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