By using big-data algorithms, predictive analytics and real-time access, the extended version of 1st Touch’s 360° range is now available to transform housing processes while boosting tenant services. The company said that the latest version of its dashboard and collaboration tool could streamline processes by delivering a single, 360° degree-view of all key metrics and…
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Mobile Working
Castle offers PanConnect for mobile working and self-service
Castle Computer Services has just set up a partnership with Housing Insight to bring the latter’s PanConnect mobile working and customer self-service solution to the housing sector. Paul Sutherland, director of housing solutions, Castle Computer Services, said, “We’re thrilled to be enhancing our offering by partnering with Housing Insight. We recognise the challenges faced by…
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Love My Housing app launched for estate officers
The business behind the award-winning Love Clean Streets app has launched an app to support housing providers’ estate officers in managing and reporting issues across all of the properties within their remits. Already in use by Homes for Haringey, Love My Housing is a smart app and cloud service for managing and reporting on environmental…
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New Charter transforms with 1st Touch’s 360° tenant portal
A 360° tenant portal system from 1st Touch is being used by New Charter Group to transform its mobile workforce processes and tenant support strategy. The new system delivers a single-view of all key data, both for field operatives through their handheld devices and to tenants through an online portal-based customer hub. Following a review…
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Mplsystems secures Innovate UK funding for IoT mobile solution
Mplsystems has just won its second funding award from the UK’s innovation agency, Innovate UK. The ‘Advanced Engineer Scheduling Optimisation & Prediction’ (AESOP) project will prototype a new application to enable real-time optimisation of field service technicians using the internet of things (IoT) and other external feeds. The AESOP project will combine real-time data feeds…
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Taking advantage of the global mobile migration
The rise and rise of mobile connectivity has been well documented. According to the 2015 GSMA Mobile Economy Report, the mobile ecosystem generated almost four per cent of UK GDP in 2014; a contribution that amounts to over $3 trillion of economic value across 236 countries. By 2020, mobile broadband connections will account for almost…
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