Spectrum Housing Group has estimated it will save £180,000 in the first year, or the equivalent time of five members of staff, by implementing ActiveH Mobile CRM and Mobile Surveyor from MIS Active Management Systems. Rob Webber, group director of operations, Spectrum Housing Group, said, “Since July 2015, we have been developing mobile solutions for…
Spectrum Housing saves £180k with MIS-AMSRead More →
Mobile Working
Kirona improves Riverside’s customer services
Riverside has implemented Kirona’s Job Manager and Xmbrace DRS software enabling its customer service centre and responsive repairs teams to deliver better services to tenants. Ian Gregg, director of asset management, Riverside, said, “Tenant feedback highlighted to us that improvements were needed in how repairs were reported, scheduled and managed. By implementing Kirona’s Job Manager…
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Guardian24 protects RCT Homes’ high-risk staff
RCT Homes is using 250 Guardian24 MicroGuard devices to protect their lone working and at-risk employees. The devices enable users to raise an alarm simply by pressing the device’s central SOS button. This connects them to Guardian24’s alarm receiving centre (ARC) where two-way audio enables a trained controller to either listen in to the situation…
Guardian24 protects RCT Homes’ high-risk staffRead More →
AmicusHorizon to lead 1st Touch user group
AmicusHorizon’s business solutions manager, Robert Stewart, has been appointed as the new chairman of 1st Touch’s user group. The appointment follows AmicusHorizon’s development of 1st Touch-based solutions for repairs, health and safety inspections, voids, lettings, income management and ASB visits. Stewart said, “I’m keen to share knowledge and collect feedback. We need the user group…
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Wales & West Housing’s Sharepoint mobilisation with K2
Wales & West Housing Association has completed the implementation of K2’s Blackpearl and Smartforms to augment its existing Microsoft Sharepoint capabilities. The software is now being used by over 300 end-users. Wales & West previously relied on Microsoft SharePoint and several other key IT systems in areas such as housing and repairs, but none of…
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New doorstep appointments module from 1st Touch
1st Touch has just launched a doorstep appointments module to simplify and speed up appointment scheduling by either mobile housing staff or by tenants through a self-service portal and self-service app. Whilst visiting tenants at home, the new module enables mobile workers to book appointments through their handheld devices for services such as repairs, financial…
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