Oneserve has reported that the market it operates in is being stifled by the market leaders who are putting their own interests before the needs of their customers. Operating in a service-oriented market, Oneserve is calling this a fundamental flaw, questioning the integrity of such providers and the quality of the service they deliver to…
Oneserve’s views on field service managementRead More →
Mobile Working
1st Touch puts Together Housing on the move
Together Housing Group is deploying mobile workforce software from 1st Touch across its seven operating companies in order to boost its value for money strategy. At the start of its selection process, Together Housing decided that it wanted a single mobile solution so that it could harmonise policies and procedures across its multi-company structure. Having…
1st Touch puts Together Housing on the moveRead More →
Capita mobilises Grand Union Housing
Grand Union Housing Group has recently deployed Capita’s enterprise mobile platform for housing. The choice of Capita TotalMobile is an extension of the housing provider’s existing use of Capita’s OpenHousing and OpenContractor software. Grand Union Housing said that the implementation of TotalMobile would mean that it could expand its predominantly repairs-based mobile capabilities across a…
Capita mobilises Grand Union HousingRead More →
Mears wins 10-year repairs contract with Croydon Churches Housing
Croydon Churches Housing Association awarded Mears a 10-year contract for its repairs and maintenance services in July 2015. The contract includes the provision of a new free app for tenants to report and track repairs. Using a smartphone or tablet device, the app enables CCHA tenants to diagnose and report repairs, capture and upload pictures…
Mears wins 10-year repairs contract with Croydon Churches HousingRead More →
How evolving technologies are driving greater value for money
If there’s one thing that characterises the social housing technology market, it’s the impact that new technologies have been able to make in driving greater efficiencies and value for money. Given the current economic and political climate, this impact has come at just the right time, as budgets are now progressively tighter. What is particularly…
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StaySafe forms partnership with SPS Doorguard
Lone worker security expert StaySafe has announced a partnership with SPS Doorguard, specialists in providing property- and tenant-related services for housing providers. SPS will now be adding the StaySafe lone worker app to its range of response centre services for 24/7 emergency responses. StaySafe Business is a BS8484-accredited lone worker service consisting of an app…
StaySafe forms partnership with SPS DoorguardRead More →