1st Touch has appointed Greg Johns as CEO. Johns, who previously ran the company’s sales operations replaces Robert Dent who, having joined as managing director in 2007, guided the company through its acquisition by Aareon in 2012.
Mobile Working
Hyde selects 1st Touch for mobile working
Hyde Group has chosen mobile workforce software from 1st Touch to help deliver mobile working solutions to staff. The new technology will be used at first by the group’s incomes officers and then by other staff such as surveyors and housing officers. The mobile solution will deliver all the information and forms needed by an…
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Cutting-edge infrastructure at FCHO
First Choice Homes Oldham’s head of ICT, Stephen Repton, reports on how the housing provider embarked on a procurement exercise beginning in 2013 to replace its entire ICT infrastructure (including telephony) and re-procure infrastructure support provision to support key business transformation activities. Board approval and significant investment resulted in an eight-month project from June 2014…
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North Lanarkshire mobilises £280,000 of savings with Northgate
Northgate Public Services has help North Lanarkshire Council introduce mobile working using smartphones and a cloud-based infrastructure to improve its tenant services. The housing provider reported that it has already saved £280,000 per year by using the Northgate service. North Lanarkshire Council and Northgate jointly developed a web-based service for both staff and tenants, leading…
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Cloud Dialogs gets Network Housing mobile in just six weeks
Since January 2015, neighbourhood officers at Network Housing Group started using tablets to record tenant information, safety and building checks, and estate inspections. This follows the housing provider’s decision to implement an integrated mobile solution from Cloud Dialogs to replace its inefficient paper-based processes and forms. The entire implementation process and mobilisation of Network Housing’s…
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1st Touch 360 streamlines housing operations
1st Touch has added ‘1st Touch 360’ to its range of enterprise mobile workforce software. The dashboard-based solution is intended to streamline housing processes by delivering a single, 360-degree view of all key metrics and tenant data access points. Using 1st Touch 360, all the information needed to conduct any tenant visit is collated in…
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