Trimble has added new features to its field service management (FSM) solutions to improve workflow and streamline operations for mobile working, specifically around intelligent scheduling of work and an app for real-time information access. The new features are part of Trimble Horizon, a new cloud-based platform for Trimble’s FSM solutions. John Cameron, general manager, Trimble…
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Mobile Working
Looking Local app for Dudley Council
A mobile app that allows Dudley Council’s residents to quickly and easily report problems, such as fly-tipping, potholes and faulty streetlights, and lets tenants submit requests for housing repairs has kicked off 2015 by passing a landmark 1,000 downloads. Since the app went live in November 2014, more than 550 street issues and over 250…
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Has the digital pen run out of ink?
Glyn Cunnah, head of business development at Footprint Solutions, discusses why the digital pen is now missing the mark for mobile workers Any organisation that employs a mobile workforce is looking for two things: cost effectiveness and remote access to real-time information. For decades, the digital pen has enhanced the standard of service for staff…
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Ongo fills the void with Kirona
Ongo, the partnership organisation set up by North Lincolnshire Homes, is now using Kirona’s Project Planner module to manage its voids work alongside its existing Xmbrace DRS scheduling software to allocate work to its responsive repairs team. John Smith, Head of Voids, North Lincolnshire Homes, said, “Project Planner is unique in the way it breaks…
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1st Touch launches mobile working for smaller landlords
Smaller housing providers can now access the same mobile working capabilities as their larger counterparts following the launch by 1st Touch of a new package for up to 15 users and three of its mobile working modules. Along with full implementation and support, qualifying housing providers can choose from over ten individual modules, such as…
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1st Touch gets Halton Housing mobile
As part of its ‘digital first’ strategy, Halton Housing Trust has introduced 1st Touch mobile software and developed a new tenant self-service app. Halton Housing originally chose 1st Touch as their mobile technology provider for its responsive repairs operations due to 1st Touch’s close integration with the housing provider’s Aareon QL housing management system, with…
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