Southern Maintenance Services, part of Southern Housing Group, is using Oneserve to schedule and manage maintenance appointments by ensuring that its staff are in the right place, at the right time, and with the right skills to complete each repair. Southern Maintenance Services was created to bring previously outsourced works back in-house at Southern Housing…
Scheduling success for Southern Housing with OneserveRead More →
Mobile Working
Trimble adds new mobile working tools
Trimble has added new features to its field service management (FSM) solutions to improve workflow and streamline operations for mobile working, specifically around intelligent scheduling of work and an app for real-time information access. The new features are part of Trimble Horizon, a new cloud-based platform for Trimble’s FSM solutions. John Cameron, general manager, Trimble…
Trimble adds new mobile working toolsRead More →
Looking Local app for Dudley Council
A mobile app that allows Dudley Council’s residents to quickly and easily report problems, such as fly-tipping, potholes and faulty streetlights, and lets tenants submit requests for housing repairs has kicked off 2015 by passing a landmark 1,000 downloads. Since the app went live in November 2014, more than 550 street issues and over 250…
Looking Local app for Dudley CouncilRead More →
Has the digital pen run out of ink?
Glyn Cunnah, head of business development at Footprint Solutions, discusses why the digital pen is now missing the mark for mobile workers Any organisation that employs a mobile workforce is looking for two things: cost effectiveness and remote access to real-time information. For decades, the digital pen has enhanced the standard of service for staff…
Has the digital pen run out of ink?Read More →
Ongo fills the void with Kirona
Ongo, the partnership organisation set up by North Lincolnshire Homes, is now using Kirona’s Project Planner module to manage its voids work alongside its existing Xmbrace DRS scheduling software to allocate work to its responsive repairs team. John Smith, Head of Voids, North Lincolnshire Homes, said, “Project Planner is unique in the way it breaks…
Ongo fills the void with KironaRead More →
1st Touch launches mobile working for smaller landlords
Smaller housing providers can now access the same mobile working capabilities as their larger counterparts following the launch by 1st Touch of a new package for up to 15 users and three of its mobile working modules. Along with full implementation and support, qualifying housing providers can choose from over ten individual modules, such as…
1st Touch launches mobile working for smaller landlordsRead More →
