Oneserve has helped North West Leicestershire District Council to modernise its DLO and move to mobile working. Since its introduction, the council mobile workers have completed 15 per cent more jobs per week and reduced its reliance on external contractors. The Oneserve scheduling solution enables NWLDC to let its operatives make more on-site decisions, showing…
North West Leicestershire goes mobileRead More →
Mobile Working
Mobile asset management from In4systems
In4systems is launching a new mobile version of its Promaster asset management solution, developed in consultation with Longhurst Group, Magenta Living and other In4systems housing customers. The company reported that it had adopted a new approach to the design of the new mobile product, based on user-centred design (UCD) processes to gain a comprehensive view…
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Wulvern Housing reduces arrears with 1st Touch
Mobile workforce software from 1st Touch has enabled Wulvern Housing to reduce rent arrears by helping tenants deal with the challenges of welfare reform. Sasha Deepwell, deputy chief executive, Wulvern Housing, said, “We felt that unless the issues surrounding welfare reform were managed professionally, some of our tenants would find themselves under greater financial pressure…
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Spectrum Housing Group saves £50,000 a year with Advanced’s MobileHR
Spectrum Housing Group is saving over £50,000 each year and improving employee engagement using MobileHR, a mobile HR system from Advanced Business Solutions. MobileHR allows Spectrum’s staff to submit expenses, holiday requests and declare business hospitality gifts via their smartphone and tablet devices, allowing the HR team to focus on more value-adding activities. Line managers…
Spectrum Housing Group saves £50,000 a year with Advanced’s MobileHRRead More →
Sovereign’s workers never alone with Connexion2
More than 550 employees at Sovereign Housing Association are now using Connexion2’s Identicom Series 8 devices and SoloProtect service for lone working. Discreetly packaged in the form of an identity badge, the Identicom devices allow workers to activate a ‘red alert’ (with 24/7 audio link to an alarm receiving centre) if they are at risk…
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Empowering your customers
By introducing customer self-service technology, housing providers can transform their cost structures and also meet their social, financial and digital inclusion strategies. Such systems can also significantly boost customer engagement. Robert Dent, CEO of 1st Touch, outlines how introducing effective self-service systems can also help re-focus essential resources to combat the challenges posed by welfare…
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