Mobile coverage is something most of us often take for granted. However, getting a mobile signal, let alone data coverage, in the middle of the countryside or in areas without much previous residential infrastructure can be difficult. Many new developments are being built on the outskirts of towns in areas without any history of residential…
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Mobile Working
Mobysoft launches training courses
Mobysoft has created a new series of training courses for its housing customers. The first of the free courses will be delivered in association with the Landlord Information Network, focussing on how housing providers’ staff can improve their negotiation skills in order to maximise rental incomes. Derek Steele, CEO, Mobysoft, said, “We don’t consider ourselves…
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North Lanarkshire’s 20% productivity boost with Kirona
Following the first phase of the introduction of Kirona’s mobile working and dynamic job scheduling software to technical officers and tradespersons across its housing service, North Lanarkshire Council has seen a 20 per cent increase in the productivity of its local homes teams. It has also achieved cashable savings in the region of £280,000 per…
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Paper cuts that won’t hurt
John Sant, CEO of mobile working specialist Footprint Solutions, explains how housing providers can benefit from moving their processes online to drive efficiencies, cut costs and improve tenant relationships. We are all using more services online; in the same way that you can read the newspaper or organise finances on the internet, tenants increasingly expect…
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South Lakes selects Civica Housing Cx for mobile working
Civica has signed a five-year agreement with South Lakes Housing to provide an integrated CRM and housing management system. SLH bought the Civica Housing Cx software through the Local Authority Software Applications (LASA) framework, run by the Crown Commercial Service, to replace its Northgate housing management system. The software supports mobile working and ensures that…
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1st Touch mobilises A2Dominion for welfare reform
A2Dominion has chosen 1st Touch mobile software to support its income collection teams while also helping tenants understand and adjust to welfare reform changes. Following the introduction of welfare reforms, A2Dominion decided that it needed to implement new proactive processes that could support the collection of income from tenants at the same time as helping…
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