North Hertfordshire Homes has saved 100s of hours of back-office time and reduced by two months the surveying period for its annual repairs programme by introducing mobile working. Its building surveyors are now using NDL’s AWI MX mobile working toolkit on iPads when they inspect properties, eliminating paper forms and enabling the automatic transfer of…
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Mobile Working
Arcon texts with Omniledger
Arcon Housing Association is using Omniledger’s Pyramid Messenger to automate communications with its tenants using text messaging and workflow. Since the introduction of the new system in December 2013, the housing provider reported that it was saving around £4,000 each year as it no longer needs to send letters for rent arrears, waiting list renewals,…
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Mobile pay-as-you-go rental savings with Allpay
After a nine-month pilot with several housing providers, Allpay has launched a new pay-as-you-go mobile service, Allpay Mobile, so that tenants can save towards their rent by topping up via their mobile phones. The payment specialist teamed up with ET Telecomm for the scheme, which offers tenants call rates below major UK operators’ rates and…
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Together Housing moves to Xmbrace DRS v5
Following a large corporate consolidation and restructuring, Together Housing Group has adopted the latest version of Kirona Xmbrace DRS as its preferred software for dynamic appointment scheduling. Together Housing Group was formed in 2011 by five partner organisations. During the formation of the new group, it was able to cherry-pick the best IT applications from…
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Peak-Ryzex manages Samsung tablets for Curo
Curo Housing has chosen Peak-Ryzex to provide fully-managed mobile services for its new 7” Samsung Galaxy Tab 3 tablets. Peak-Ryzex will provide Curo with device software build and configuration, device training, a managed service helpdesk and next working day exchange. In addition, Peak-Ryzex will provide Curo with SOTI mobile device management (MDM) software, MDM server…
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1st Touch adds new modules for Supporting People and Arrears
1st Touch has just added ‘supporting people’ and ‘arrears’ modules to its mobile workforce solutions. The Supporting People module automates the processes involved in providing support officers with all the tenant information and functionality they need in the field, including pre-defined forms for possible areas of risk in order to initiate a programme of regular…
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