1st Touch has received the ‘Innovation and Technology Award’ at the 10th Test Valley Business Awards. 1st Touch won the award for its range of enterprise-class mobile workforce solutions for the social housing and local government sectors. Robert Dent, CEO, 1st Touch, said, “The Test Valley Business Awards are highly respected for their discerning approach…
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Mobile Working
Keep taking the tablets – Places for People & PIMSS Data Systems
Places for People has just implemented PIMSS Data Systems’ new tablet solution, pimss4tablets, for all of its surveying operations. Dean Moran from Places for People said, “We had been exploring mobile technology for some time, but we found that the available solutions were either unreliable or expensive so when pimss4tablets came along we were keen…
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Hillcrest scheduled for mobile with 1st Touch & ServicePower
Hillcrest Housing Association has chosen a new mobile workforce solution from 1st Touch, along with a dynamic appointment scheduling system from ServicePower. The combined systems are expected to deliver more efficient service delivery and an enhanced experience for the housing provider’s tenants. With the integrated 1st Touch and ServicePower solution, Hillcrest’s customer service team can…
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Mobile gains for Broadacres with 1st Touch
Broadacres Housing Association has introduced mobile workforce software from 1st Touch for its repairs and maintenance operations, three years after bringing them in-house. Chris Fawcett, ICT manager, Broadacres Housing Association, said, “We chose 1st Touch as it had an existing integration with our Aareon housing management system. In addition, with our housing stock spread over…
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1st Touch launches self-service app
1st Touch has launched a self-service app which lets tenants submit requests online for a wide range of services, ranging from repairs and maintenance or estate management concerns through to arranging visits from housing officers or conducting rent queries. The system reduces the pressure on the housing provider’s call centre staff while significantly enhancing positive…
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Adactus conducts fire-safety checks by smartphone with Parabola
Parabola Software has simplified fire-safety inspections for Adactus Housing by developing a low-cost app for smartphones and tablets. The project was delivered in six weeks and the development costs were less than £10,000. The app, which uses Microsoft SharePoint Online, works on any device using Android, iOS or Windows. Online automation eliminates the errors and…
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