Leicester City Council has completed the implementation of a new mobile working system from Wheatley Associates. The council manages 22,000 properties and employs over 450 trade operatives. Wheatley Associates’ browser-based GRASP software, covering appointment booking, work scheduling, tracking and mobile communications, has been integrated with LCC’s existing Capita housing management system for complete synchronisation of…
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Mobile Working
Accent’s iPads for board meetings
Accent Group’s board members have just completed a trial of using iPads running GoodReader for their board meetings as a possible replacement for printed materials and as an alternative to a more expensive dedicated ‘board papers’ system. Stuart Duthie, head of ICT, Accent Group, said, “Using one of the dedicated systems for board papers would…
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Link’s lone workers safe with Guardian24
Following a tendering process earlier this year, Scotland’s Link Group has extended its use of a lone-worker protection system from Guardian24. Link Group reported that despite initial resistance, staff using the Guardian24 mobile phone-based system on a regular basis find it quick and easy to use, with the number of escalations reducing as it is…
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Arena adds mobile & tenant profiling to Tracker Suite
Arena Partnership has added new modules to its Tracker Suite to improve the tracking and analysis of all tenant interactions. The iTracker module enables tenant details and profiles to be accessed on an iPad and data entry tasks completed while in the field, with the information then synchronised with the main Tracker Suite application in…
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Telecare and assisted living in housing
We’re all familiar with the idea of the smart house of the future fitted with labour-saving gadgets and providing services to its occupants at the touch of a button. Some of the ideas are a bit fanciful, even James Bond-like, but developments in technology are taking us in that direction and none more so than…
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Swindon Commercial Services reports on Consilium project
Having used Consilium’s TotalMobile application for the last six years, Swindon Commercial Services has reported savings of over £50,000 per year alongside considerable productivity improvements. Neil Saunders, renewable energy projects manager, Swindon Commercial Services, said, “TotalMobile has revolutionised our housing repairs, maintenance and servicing business, with engineers working more efficiently without the constant relay back…
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