Wheatley Associates has launched Assign, a browser-based appointment booking, work scheduling, operative tracking and mobile communications system for managing any size field workforce in real-time. Assign replaces the company’s previous GRASP software suite. The company said that Assign dynamically balances work allocations and takes account of changing events to maximise productivity and ensure the optimal…
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Mobile Working
Aspire Housing gets tough with Spirit Data Capture & Motorola
Following the decision to replace its ‘consumer grade’ PDAs, Aspire Housing has signed a three-year contract with Spirit Data Capture for the provision of Motorola MC65 rugged PDAs as a managed service alongside MobiControl software for device management and helpdesk support. Aspire’s previous PDAs had insufficient battery life for a complete working day and weren’t…
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Mobile working is now mainstream – NDL report
The 2012 Mobile Working Report published by software provider NDL shows that mobile working is now a mainstream technology for most housing providers and local authorities. Of the 150 IT executives who were interviewed for the report, 70 per cent said that they either had mobile working projects already underway or they were in the…
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Leicester council grasps Wheatley mobile working
Leicester City Council has completed the implementation of a new mobile working system from Wheatley Associates. The council manages 22,000 properties and employs over 450 trade operatives. Wheatley Associates’ browser-based GRASP software, covering appointment booking, work scheduling, tracking and mobile communications, has been integrated with LCC’s existing Capita housing management system for complete synchronisation of…
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Accent’s iPads for board meetings
Accent Group’s board members have just completed a trial of using iPads running GoodReader for their board meetings as a possible replacement for printed materials and as an alternative to a more expensive dedicated ‘board papers’ system. Stuart Duthie, head of ICT, Accent Group, said, “Using one of the dedicated systems for board papers would…
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Link’s lone workers safe with Guardian24
Following a tendering process earlier this year, Scotland’s Link Group has extended its use of a lone-worker protection system from Guardian24. Link Group reported that despite initial resistance, staff using the Guardian24 mobile phone-based system on a regular basis find it quick and easy to use, with the number of escalations reducing as it is…
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