Octavia Software Solutions has announced the implementation its OSKA care and support software at Derby Homes and Midland Heart, with the latter including the provision of digital pen technology. At Derby Homes, Octavia has developed an offline version of OSKA in order to allow Derby Homes’ staff to still access client records in areas of…
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Mobile Working
Chester & District ‘insources’ gas servicing with Civica
Chester and District Housing Trust has brought its gas servicing and inspection services back in-house with help from Civica. CDHT had previously outsourced its gas servicing to property services company PH Jones but the 2011 rise in VAT to 20 per cent made the costs unmanageable. Paul Finch, assistant director for property investment, Chester &…
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Fabrick covers more with 1st Touch
Fabrick Housing Group is in the middle of switching its mobile systems supplier to 1st Touch following an expansion in the use of PDA-based technology throughout the company. Fabrick, which includes Erimus Housing and Tees Valley Housing as partner companies, will use 1st Touch software for both its responsive repairs and gas servicing operations. Initial…
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Bring your own device
Bring your own device (BYOD) has become one of the most influential trends that has or will touch the IT requirements of almost every organisation. The term has come to define a technology megatrend that requires sweeping changes to the way devices are used in the workplace. What is BYOD? Does it mean employees pay…
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Better tenant engagement with Arena’s Tracker at Aire Valley
Aire Valley Homes, an ALMO working on behalf of Leeds City Council, is now using Arena’s Tracker suite of software to measure and improve its engagement with its 18,000 tenants. Ian Montgomery, customer involvement manager, Aire Valley Homes, said, “Prior to using Tracker, we were manually updating complicated standalone Excel spreadsheets to record our interactions…
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Osborne spends £900,000 with mobile working consortium
Construction and property services company Osborne is spending around £900,000 on a new mobile working solution from a consortium led by 1st Touch. The new PDA-based system will be delivered as a managed service and is expected to be live by March 2012. The system will be used by all of Osborne’s 320 DLO staff…
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