Aire Valley Homes, an ALMO working on behalf of Leeds City Council, is now using Arena’s Tracker suite of software to measure and improve its engagement with its 18,000 tenants. Ian Montgomery, customer involvement manager, Aire Valley Homes, said, “Prior to using Tracker, we were manually updating complicated standalone Excel spreadsheets to record our interactions…
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Mobile Working
Osborne spends £900,000 with mobile working consortium
Construction and property services company Osborne is spending around £900,000 on a new mobile working solution from a consortium led by 1st Touch. The new PDA-based system will be delivered as a managed service and is expected to be live by March 2012. The system will be used by all of Osborne’s 320 DLO staff…
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iPads for Viridian residents’ forum
In a bid to save money and move towards paperless operations, Viridian Housing has given an iPad to each member of its National Residents’ Forum (NRF). Shaun Lansfield, chairman of the NRF, said, “In the past, we were all sending and receiving so many paper-based communications, and it was clear we needed a better system….
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Accelero & Cadarn Housing’s joint venture
Cadarn Housing Group and Accelero Digital Solutions, both based in South Wales, have formed A&C Technologies, a joint venture to promote the SPriNT software to care and support organisations. SPriNT was originally developed by Cadarn in 2005 to record support and care work and is now used by around 60 organisations in the UK. When…
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Asbestos alerts for West Kent with NDL & BlackBerry
West Kent Housing Association has a developed a dedicated asbestos register ‘app’ for its BlackBerry smartphones using software from NDL. The awiMX platform from NDL enabled West Kent to develop the app in just one week using its existing in-house IT resources. Many of West Kent’s properties were built in the 1970s and 80s, with…
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Wheatley Associates wins mobile deal at Leicester City Council
Leicester City Council has just completed the implementation and roll out of new workforce scheduling and mobile working software from Wheatley Associates, with its housing repairs and maintenance workers being the first to use the new system. Amrik Singh, planning and major works manager, Leicester City Council, said, “Planning daily work schedules for our mobile…
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