Following the introduction of Xmbrace’s Opti-Time dynamic scheduling system for mobile workers, Brent Housing Partnership predicts that it is on track to achieve annual savings of almost £1.5 million for its repairs service. The Opti-Time system allows BHP to allocate appointments to its repairs operatives one job at a time, ensuring that they are working…
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Mobile Working
Places for People mobile with Kirona
Over 400 field-based staff at Places for People are now using mobile devices from Kirona to improve the group’s housing management and maintenance services for over 200,000 tenants across 230 locations. Jon Thomson, head of IT, Places for People, said, “We aim to solve problems and challenges first time round and this new technology from…
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Blackpool Coastal Housing saving £360k with Telecetera Connect
Reporting on the results of its implementation of Telecetera’s Connect mobile working and scheduling system last year, Blackpool Coastal Housing said that it is saving £360,000 per year via a reduction in outsourced jobs and has cut its overheads by £260,000 by closing its stock depot. Other savings include average job costs down by £10…
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AmicusHorizon mobilises inspections with 1st Touch
AmicusHorizon has equipped 150 inspection surveyors and housing officers with mobile workforce software from 1st Touch. The deployment covers pre- and post-inspections, stock condition surveyors, estate management, the tenancy services department, gas and electric inspectors and its CASA Supporting People operation. AmicusHorizon said that 1st Touch’s focus on developments around Windows Embedded Handheld and the…
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Genesis lone workers’ guardian angel
Following a large organisational restructure and the amalgamation of its subsidiary operations, Genesis Housing Association has recently rationalised its lone-working systems to a single system from Guardian 24. Extending the use of its existing Guardian 24 system and replacing another in-house lone-working system, the mobile phone-based system will now be used by all of Genesis’s…
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NCH’s £250,000 ROCC end-to-end repairs & maintenance contract
Following a six-month implementation, Nottingham City Homes has expanded its existing ROCC Uniclass housing repairs and maintenance system to include mobile working software from 1st Touch and automatic work scheduling software from Xmbrace, both delivered by ROCC. The new modules for responsive repairs and electrical tests have removed the need for manual scheduling processes and…
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